Ian Rae | Page 4

Good Out of Town Experience Dealt with Gage on-line & received good information about the vehicle and negotiated a price, and then Ian Rae helped me in person at the dealership. Dealt with Gage on-line & received good information about the vehicle and negotiated a price, and then Ian Rae helped me in person at the dealership. Flew out on a Friday morning, and was out the door with my used Toyota Prius by lunch time. A small window chip we noticed will be fixed by a Wheaton dealership in Victoria next week. A good overall experience. More

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a deal for cut monthly family cost We went there as we saw a promotion on a used car we really wanted to purchase with two cars trade-in, and that way we could cut our family monthly co We went there as we saw a promotion on a used car we really wanted to purchase with two cars trade-in, and that way we could cut our family monthly cost. All the people there were very friendly and helpful. Even though they didn't give us the monthly payment amount as we asked for , but we got one acceptable. will pick the car next week and hope there is no problem with it! thank you everyone! More

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Great experience for me This is a great group of real people that know their business and how to treat customers. After my experience here, I will highly recommend Wheaton H This is a great group of real people that know their business and how to treat customers. After my experience here, I will highly recommend Wheaton Honda to all my friends and business colleagues. More

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5 Star Experience This was my first time purchasing a vehicle, and I honestly can say it was a great experience! I inquired online about the vehicle, and Altaz was very This was my first time purchasing a vehicle, and I honestly can say it was a great experience! I inquired online about the vehicle, and Altaz was very quick getting back to me. He was neither pushy or overbearing, and when it came to sitting down to sign the contract, he was very thorough in explaining every part in the document. From the sales team, to the finance, and management, I was dealt with professionally and with exceptional customer service. Definitely would recommend the Wheaton Honda Team for anyone looking for an easy, breezy, car shopping experience. Will for sure be back for when the time comes for a new car :) Thank you, thank you, THANK YOU again for all your help guys! Caroline. S. More

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Bought a new Honda Odyssey; Test drive was setup easily and it was nice that they let my wife and I take the vehicle out on our own. There were a few issues with delivery but it wasn't their fault at all and it was nice that they let my wife and I take the vehicle out on our own. There were a few issues with delivery but it wasn't their fault at all (snowstorms!), which dovetailed into issues getting things signed as my wife couldn't be there when we were able to pick up the vehicle. They quickly resolved the issues, and it was appreciated. More

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My experience was wonderful. I was very specific in my search for a pre-owned CRV, after working through the sales folks Ian Rae took care of me. He was nothing shy of professional from the get-go. He w search for a pre-owned CRV, after working through the sales folks Ian Rae took care of me. He was nothing shy of professional from the get-go. He was patient in my laundry list of demands. He met and exceeded everyone of my requests and answered my neverending questions. I could not be any more pleased with the service received, If you are looking for a pre-owned car you must speak to Ian Rae! More

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We were searching for a used SUV and found one on their website. We went down and took the vehicle for a test drive. The staff was very friendly and helpful. We would definitely recommend this dealershi website. We went down and took the vehicle for a test drive. The staff was very friendly and helpful. We would definitely recommend this dealership to anyone looking for a new or used vehicle. More

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We purchased a vehicle from this location and it was everything we wanted, the price was a little more that what we wanted to spend but thats supply and demand. We drove the vehicle 2 times, 2 different everything we wanted, the price was a little more that what we wanted to spend but thats supply and demand. We drove the vehicle 2 times, 2 different days and it seemed fine, a few dings but thats used- there was no budge on the price either. We picked the vehicle up after we purchased it and neither windshield wipers worked, they gave us 1 key that was broke, taped with hockey tape and the other didnt work at all. The vehicle was tidy, but not detailed (all compartments were filthy). The glove box was full of personal information from the previous owner, including their children's school ID's. After driving it for a day we had to bring the vehicle back for the key replacements and the windshield wipers. It was an argument with the Used Car Manager because "I dont have time for this, you get what you get when you buy used" He then rudley led us to the service department and threw the keys at the service advisor and told them to "take care of this." We had to return again - there was a "jolt" in the transmission after driving 40km- the check engine light came on, a few sensor went... proving to us that they didnt complete the inspection. We returned to the dealership after calling them to advise them and it took 3/4 a day to repair sensors that were gone, it was a fight nevermind 3 different days of driving from North of Edmonton to the southside to deal with issues on the vehicle. We love the vehicle but like I said the customer service on the sales side is awful, never would I recommend anyone to Wheaton Honda to purchase. The service Department was great and the ladies at the Desk apologized for the many visits we made. We have not received any Thank You or calls to see how we like the vehicle and if there is anything that they could do. If you are in the market - Our advise-AVOID Wheaton Honda. More

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