Ihab Labadabi

The hydraulic arms that raise rear lift gate broke and bent side of my caravan and shattered window they said my warranty is out (I had complained of button stick before)go threw my insurance I have a $1 bent side of my caravan and shattered window they said my warranty is out (I had complained of button stick before)go threw my insurance I have a $1000. Deductible I can't afford to fix I was told to call Chrysler they told me to call Napleton Napleton is privately owned I was told to ask for a good faith promise all they want me to do is buy another vehicle at higher price my payment is already $509.09 I don't want a payments $200.00-$300.00 more a month noone was to help fix my window I am still waiting on them to approve the paint bubble on my hood that started right after I bought it its been over a year the mirror flag blew off my problem again I just paid $370.00 to fix driver seat I was told it was trim no that warranty is out everything is breaking my transmission jerks they said its supposed to do that I like my van I just want them to fix the problems I need help from somewhere not a a run around More

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Phenomenal experience with great people and great service. Marcos was very knowledgeable and genuinely cared about my time spent and experience with napleton. Thank you to the entire team at Napleton service. Marcos was very knowledgeable and genuinely cared about my time spent and experience with napleton. Thank you to the entire team at Napleton Northlake, you really made buying a car fun. I love my new 2020 Dodge Charger! See you in three years when my lease is due =] More

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Truck Order Thank you to my team of Ihab,Scott ,Steve and Chad! You all did a great job for us and I highly recommend you all to future buyers! Thank you! Thank you to my team of Ihab,Scott ,Steve and Chad! You all did a great job for us and I highly recommend you all to future buyers! Thank you! More

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great experience The sales person and sales manager made the experience very painless and enjoyable. They understood what I need and want during the sales process. T The sales person and sales manager made the experience very painless and enjoyable. They understood what I need and want during the sales process. The price was fair More

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Excellent car buying experience My recent car purchase from. Napleton Jeep could not have gone better. Excellent overall experience from start to finish. Ihab and Dan provided a lev My recent car purchase from. Napleton Jeep could not have gone better. Excellent overall experience from start to finish. Ihab and Dan provided a level of customer service second to none. They worked their tails off to get the deal done. And I am loving my new Grand Cherokee. More

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Ihab is awesome!! First off I have never been to a dealership that is so easy to buy from, starting with customer service, no pressure to buy and EVERY person acknoledg First off I have never been to a dealership that is so easy to buy from, starting with customer service, no pressure to buy and EVERY person acknoledging me as I walked by. Second Ihab is AMAZING he took my situation and turned it around for the better, helped to the best of his ability and was so easygoing the whole time. I got the car I wanted with no hassle or worry. Lastly the finance manager Sam was not pressuring either was very people friendly. I will NEVER buy anywhere but Napelton again! I love my new Jeep! Thanks Napelton!!! More

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