"Tariq was great. He was patient, friendly and helpful...."
Tariq was great. He was patient, friendly and helpful. Great experience! Off lease only Orlando yet, fast, and we will definitely return here again for our next car purchase!
"Amazing workers. Everything was very easy and pain free...."
Amazing workers. Everything was very easy and pain free. We were in and out in less than 2 hours. We are extremely happy with our purchase
"Great service. Tariq was very helpfull and Ismael made..."
Great service. Tariq was very helpfull and Ismael made financing easy. Orlando location is the place to buy it. Easy and no haggle. Would recomend
"Henry was very professional and patient in helping us..."
Henry was very professional and patient in helping us find and finalize our car purchase. He is very attentive to the details necessary for a good purchase experience!
"Although the noise level inside the building is..."
Although the noise level inside the building is incredibly loud, Herman made me feel relaxed and comfortable with the process. The price beat the competition by several thousand dollars.
"Now was a wonderful person to work with and was on top of..."
Now was a wonderful person to work with and was on top of all details. No one ever gets 5 stars because no one is perfect.
"Great man to talk to, and he will explain you every..."
Great man to talk to, and he will explain you every single detail, he take the all time to try to help you the best that he can.
"Leo did an excellent job with helping me purchase a new..."
Leo did an excellent job with helping me purchase a new (to me) car! He gets my 5 star rating; unfortunately, the original person I had an appointment with decided not to show up. Thankfully, Leo stepped in and made sure I was taken care of. He is kind, hard working, and kept me in the loop throughout the six hour buying process. Ismael the Business Manager was also top tier and provided excellent customer service!
I made a morning appointment to see the car in person after confirming availability the night before. When I arrived, the associate wasn’t there and the car wasn’t ready. After waiting for 45 minutes, Leo informed me “they were fighting another person for the key” because someone was driving several hours to test drive the same car. Never mind that I drove an hour and was waiting in the lobby- not to mention Off Lease doesn’t hold cars for people. Whether this was true or not, it’s subpar customer service. Overall, it wasn’t the worst experience I’ve had but there is room for improvement and I would likely buy here again for the right deal.
"I couldn’t be happier with our purchase from Off Lease..."
I couldn’t be happier with our purchase from Off Lease Only. Prior to our visit, we had been in contact with the salesman, Pepe through email. He answered our questions and told us what we needed to start the process. When we arrived for our appointment, he greeted us right away. We decided to purchase a 2019 Ford Transit. Next was financing. Even though we were prequalified, Pepe suggested we let them run it through all the lenders to see which bank would be the best offer. No haggling or hassle. We sat in the showroom which was very comfortable and there are vending machines. And free coffee! The final step was the signing of the paperwork. Ismael was great in explaining everything to us. Never once did I feel pressured to purchase a vehicle, financing or extended warranties. I have had bad experiences in the past when buying a vehicle. I dreaded going through it again as it leaves you exhausted. But not here. They truly care about the customer and finding the right vehicle for you. They are very busy and the process does take some time. But in the end we know we made the right decision purchasing from Off Lease Only. We are customers for life!
"Thank you Brian!!! We are so happy with our new car...."
Thank you Brian!!! We are so happy with our new car. Exactly what we wanted. Thank you for your amazing customer service and for your patience. Brian was amazing in helping us find our car and also getting us through the process and Ismael was extremely efficient and helpful with the financial pet of it. Thank you guys very much! A++