Isroel Salazar

I had a very disappointing experience purchasing a new vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was nev vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was never told I’d need to return for additional service, nor was there confirmation that certain charges were removed from the final price. At delivery, the car was dirty inside and out, with glue residue still on the window. Despite this, I was asked to sign off saying everything was completed. Daniel never followed up and even responded to feedback on my behalf without resolving any of the issues. I also spoke directly with the sales manager, Randy, and received no follow-up whatsoever, which shows a complete lack of accountability and customer care. After being continuously ignored, I returned to the dealership. West in Sales Management was professional, respectful, and tried to help where others did not. Isroel Salazar even had to step in to handle tasks that Daniel ignored, while being present. Overall, this experience was frustrating and not what I expected from a dealership selling new vehicles. More

by LECHEMENDIA Verified Customer Verified Customer

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Friendly, good customer service, good atmosphere, clean, people always ready to help you and willing to make that sale. people always ready to help you and willing to make that sale. More

by mechotov56 Verified Customer Verified Customer

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Isroel as always is great. One of the reasons I came back to Hollywood kia. One of the reasons I came back to Hollywood kia. More

by yilian1029 Verified Customer Verified Customer

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This was my first experience and purchase at your dealership. I anticipate the length of time it would take to me long but over all it was amazing experience. dealership. I anticipate the length of time it would take to me long but over all it was amazing experience. More

by bbmari70 Verified Customer Verified Customer

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Everyone there was super nice and helpful. They really try to make you feel the best they can during the car acquisition process They really try to make you feel the best they can during the car acquisition process More

by mcbillordo Verified Customer Verified Customer

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Isroel was fantastic! He was patient and helpful and answered all of our questions. Very professional and friendly, thank you for making our car buying experience a great He was patient and helpful and answered all of our questions. Very professional and friendly, thank you for making our car buying experience a great one! More

by gabydeza Verified Customer Verified Customer

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Hollywood Kia customer, sales and finance services was exceptional. From the moment we walked in Israel listened to all of our questions, needs and got us the car we wanted. He was patient and knowledgeab exceptional. From the moment we walked in Israel listened to all of our questions, needs and got us the car we wanted. He was patient and knowledgeable. Carlos also was amazing he took the time to listen to us and made the experience so enjoyable. I’m so happy and enjoying my new white Kia Sportage 2026. Thank you More

by shiara.garcia Verified Customer Verified Customer

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I felt in the beginning the experience was good , but the sales person did not go over anything about the car .i would say unprofessional The sales manager George was good but had other questions and neve sales person did not go over anything about the car .i would say unprofessional The sales manager George was good but had other questions and never got returned phone calls.. also the finance department needs to polish up the guy who did all my paperwork, said one thing and when I got the actual hardcopy, it was not the same. It seems they are great selling you the car, but not the customer service after.. I do not know if I would come back to this dealership … More

by lisa.bortman Verified Customer Verified Customer

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From sales to finance everything was great. The entire team as easy to work with The entire team as easy to work with More

by ROBERT@ROBERTLEWIN.COM Verified Customer Verified Customer

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Great customer services and help, plus straight to the point. No deceits, keep it up guys! point. No deceits, keep it up guys! More

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