Isroel is an amazing sales person.
He answered all my questions, helped me throughout the entire process and continues to communicate with me to make sure everything is going as planne
He answered all my questions, helped me throughout the entire process and continues to communicate with me to make sure everything is going as planned. Thank you Isroel for your amazing service.
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by carolina
Verified Customer
Verified Customer
Dec 09, 2025 -
Hollywood Kia responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hollywood Kia are glad to have you as a customer.
Great Service, very profesional personal
Everyone was
helpful and fast with me all the time!!
helpful and fast with me all the time!!
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by ginadelarosa2003
Verified Customer
Verified Customer
Other Employees Tagged:
Jawara Thompson
Nov 16, 2025 -
Hollywood Kia responded
Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Isroel was great, I had a bad situation due to previous
ownership and he made sure I was good! There was a manager as well (I forget his name) but he was amazing as well. Isroel turned my negative situatio
ownership and he made sure I was good! There was a manager as well (I forget his name) but he was amazing as well. Isroel turned my negative situation into a positive. He was patient with me and made sure he put me in a position to win!! I went for an oil change and walked out with a new car! I can’t thank him and his team enough! I highly recommend anyone to go to Hollywood Kia and mention Isroel. He’s been there for a while and understands YOU!!! Trust me you won’t regret it.
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by EMILYKAELA
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Charles
Oct 21, 2025 -
Hollywood Kia responded
Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!
I had a very disappointing experience purchasing a new
vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was nev
vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was never told I’d need to return for additional service, nor was there confirmation that certain charges were removed from the final price. At delivery, the car was dirty inside and out, with glue residue still on the window. Despite this, I was asked to sign off saying everything was completed.
Daniel never followed up and even responded to feedback on my behalf without resolving any of the issues. I also spoke directly with the sales manager, Randy, and received no follow-up whatsoever, which shows a complete lack of accountability and customer care.
After being continuously ignored, I returned to the dealership. West in Sales Management was professional, respectful, and tried to help where others did not. Isroel Salazar even had to step in to handle tasks that Daniel ignored, while being present.
Overall, this experience was frustrating and not what I expected from a dealership selling new vehicles.
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by LECHEMENDIA
Verified Customer
Verified Customer
Oct 15, 2025 -
Hollywood Kia responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Oct 15, 2025 -
LECHEMENDIA responded
I would be open to discussing my experience in more detail to help clarify what went wrong. Additionally, I need assistance with the car itself, as it seems to already be experiencing an issue after just three weeks, which is very concerning.
Please feel free to contact me at your earliest convenience, or let me know if there's a specific person I should reach out to directly that will pick up the phone or respond to an email. I hope we can find a resolution and improve the situation moving forward.
Friendly, good customer service, good atmosphere, clean,
people always ready to help you and willing to make that sale.
people always ready to help you and willing to make that sale.
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by mechotov56
Verified Customer
Verified Customer
Other Employees Tagged:
Fikrest Sakiroglu
Oct 08, 2025 -
Hollywood Kia responded
Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!
Isroel as always is great.
One of the reasons I came back to Hollywood kia.
One of the reasons I came back to Hollywood kia.
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by yilian1029
Verified Customer
Verified Customer
Other Employees Tagged:
Dean Cook
Sep 25, 2025 -
Hollywood Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
This was my first experience and purchase at your
dealership. I anticipate the length of time it would take to me long but over all it was amazing experience.
dealership. I anticipate the length of time it would take to me long but over all it was amazing experience.
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by bbmari70
Verified Customer
Verified Customer
Aug 31, 2025 -
Hollywood Kia responded
Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!
Everyone there was super nice and helpful.
They really try to make you feel the best they can during the car acquisition process
They really try to make you feel the best they can during the car acquisition process
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by mcbillordo
Verified Customer
Verified Customer
Other Employees Tagged:
Jorge Cumpa, Rey Belliard
Jul 29, 2025 -
Hollywood Kia responded
Thank you for your kind words! We're glad to hear our team made you feel welcome and supported throughout your car buying process. It’s always our goal to provide the best experience possible. Enjoy your new vehicle!-Hollywood Kia
Isroel was fantastic!
He was patient and helpful and answered all of our questions. Very professional and friendly, thank you for making our car buying experience a great
He was patient and helpful and answered all of our questions. Very professional and friendly, thank you for making our car buying experience a great one!
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by gabydeza
Verified Customer
Verified Customer
Hollywood Kia customer, sales and finance services was
exceptional. From the moment we walked in Israel listened to all of our questions, needs and got us the car we wanted. He was patient and knowledgeab
exceptional. From the moment we walked in Israel listened to all of our questions, needs and got us the car we wanted. He was patient and knowledgeable. Carlos also was amazing he took the time to listen to us and made the experience so enjoyable. I’m so happy and enjoying my new white Kia Sportage 2026. Thank you
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by shiara.garcia
Verified Customer
Verified Customer