J.D. Koger
J.D. Koger at Aschenbach Chevrolet GMC

J.D. Koger | Page 4

Service Manager

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.6
40 Reviews
4.6

40 Reviews

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40 Reviews of J.D. Koger

April 06, 2024

Dealership Rating
Employee Rating

They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger , Jonathan Thomas

Apr 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 29, 2024

Dealership Rating
Employee Rating

I have always dealt there. I know Ivor, eddie, JD great individuals. Couldn't ask for any better. More

by tlgdfg1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson

Apr 01, 2024

Aschenbach Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 26, 2024

Dealership Rating
Employee Rating

We are so happy to purchase our 5th Terrain with the help of Ivor Atkinson. We are sold on the GMC Terrain, great on mileage, looks great but most of all it is a very reliable vehicle. Ivor is great to work More

by mandlroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, Matt Motsinger , Kellie Oakes

Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ivor’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

Dealership Rating
Employee Rating

All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 15, 2024

Dealership Rating
Employee Rating

a great place to buy a vehicle. Anthony was knowledgeable about the car I brought. He was patient with me while I decided. Easy to work with More

by sweetlady20013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony McKinney

Mar 18, 2024

Aschenbach Chevrolet GMC responded

Thanks for taking the time to leave us this awesome review! At Aschenbach Chevrolet GMC, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Dealership Rating
Employee Rating

Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Motsinger , The sales manager JT.

Mar 15, 2024

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Dealership Rating
Employee Rating

Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Motsinger

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Very nice service and everyone very helpful. Would definitely recommend their service. Everyone very pleasant. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Aschenbach Chevrolet GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

Dealership Rating
Employee Rating

This a great Dealership it always clean and neat. The Service Department is outstanding. Matt and JD always give the best customer service every time I go there. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Aschenbach Chevrolet GMC responded

We appreciate your input, Nathan. We're glad to hear that you are consistently impressed with the service we offer here at Aschenbach Chevrolet GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

February 27, 2024

Dealership Rating
Employee Rating

Ivor was great to work with, JD in service is always great. Happy with the transaction. More

by MZAMMIT223
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger

Feb 29, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Mar 01, 2024

Aschenbach Chevrolet GMC responded

It means so much to us to know you continue to have great experiences with us! Thank you for sharing!

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