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J.R. Lopez
J.R. Lopez at Five Star Chevrolet

J.R. Lopez

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of J.R. Lopez

October 09, 2025

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Employee Rating

Bryce is my Service advisor and every interaction is professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a More

by Jaelloyd88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Bryce Cassels

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Oct 09, 2025

Five Star Chevrolet responded

Jaelloyd88, It is so great to know Bryce took such good care of you and your car. Our team is focused on making sure you are driving a reliable vehicle. Between visits, give Bryce and our Five Star Chevrolet techs a call at 972-389-6700 if you need advice. We are here for you! Safe travels and thanks for your feedback. Take care, Chris Selbach, Service Director

September 13, 2025

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Employee Rating

The service reps are very helpful. They did follow up. The lounge is nice with snacks More

by bobbyfinken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Juarez, Bryce Cassels

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Sep 14, 2025

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, bobbyfinken! Thank you for recommending our service team. When you have future vehicle concerns, we look forward to hearing from you at 972-389-6700. Take care, Chris Selbach, Service Director

August 25, 2025

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Amanda always does a great job! She got us in and out super fast and completed everything as requested. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Aug 26, 2025

Five Star Chevrolet responded

Tony, We appreciate hearing Amanda and the Five Star Chevrolet service team took good care of you and your vehicle. Between visits, reach us at 972-389-6700 for automotive advice or to schedule another appointment. We look forward to keeping you informed about your vehicle care. Safe travels and thank you, Chris Selbach, Service Director

July 10, 2025

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Multiple texts were involved to get this project right? Even the shop manager got involved, it was nice to see an effort when there was a problem that wasn't readily right? Sobbed More

by trafficminder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Five Star Chevrolet responded

Thank you, trafficminder, for rating your Five Star Chevrolet service visit. J.R. and our techs are focused on helping address all of your vehicle needs. Big or small, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

March 18, 2025

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Employee Rating

Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More

by enrique1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Five Star Chevrolet responded

Gracias, enrique1797, por elegir Five Star Chevrolet para el cuidado de su auto. Si necesita asesoramiento vehicular, llámenos al 972-389-6700. Apreciamos su preferencia. Atentamente, Chris Selbach, Director de Servicio.

March 14, 2025

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Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James More

by foxschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gardner

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Mar 15, 2025

Five Star Chevrolet responded

Thank you, foxschaffer, for your kind words. We're absolutely thrilled to hear about your positive experience! It's our goal to provide top-notch service and build lasting relationships with our customers. We're glad our staff have exceeded your expectations. We appreciate you choosing Sam Pack's 5-Star Chevrolet and look forward to your next call at 972-389-6700. Best regards, Chris Selbach, Service Director

January 13, 2025

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Employee Rating

The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Five Star Chevrolet responded

Your satisfaction is our top priority, October7175, and we strive to provide exceptional service at Five Star Chevrolet. Between visits, please reach J.R. and our techs at 972-389-6700. We are dedicated to keeping you informed with the care of your vehicle. Thank you for sharing your feedback! Take care, Chris Selbach, Service Director

November 10, 2024

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Employee Rating

Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

October 10, 2024

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Employee Rating

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Nunez, Giovanni Dichiara, Bryce Cassels

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Oct 10, 2024

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 03, 2024

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Employee Rating

Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

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