JACOB DANIEL ENGSTROM

Main issue was said to be fixed, but was not. Worst service I ever experienced Worst service I ever experienced More

by bacloss Verified Customer Verified Customer

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It’s close to my house. The people were very nice especially the service advisor Jacob. The people were very nice especially the service advisor Jacob. More

by SMCADOO1 Verified Customer Verified Customer

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Great experience, profesional service. Will continue to have our car serviced at BMW of Tampa. Will continue to have our car serviced at BMW of Tampa. More

by ESTEBANMAHECHA Verified Customer Verified Customer

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Jake was VERY professional (courteous/knowledgeable)…. the video review was very helpful. The quality of the mechanical work as well as the detailing department was nothing short of OUTSTANDING. Jake went the video review was very helpful. The quality of the mechanical work as well as the detailing department was nothing short of OUTSTANDING. Jake went out of his way to meet my requested needs…fantastic customer service representative!!!!! More

by HIKINGLORCH Verified Customer Verified Customer

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Jake found an appointment time for me on short notice. They had the repair completed a little over an hour. I was pleased with the service. They had the repair completed a little over an hour. I was pleased with the service. More

by J_BRADLEY1 Verified Customer Verified Customer

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Great service advisor as always. Very attentive and knowledgeable. Give this man a raise as he deserves it Very attentive and knowledgeable. Give this man a raise as he deserves it More

by MercedesG63 Verified Customer Verified Customer

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Jake is fantastic. He is thorough and efficient. The work needed was done perfectly and in a timely manner. He is thorough and efficient. The work needed was done perfectly and in a timely manner. More

by CHASE39 Verified Customer Verified Customer

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Service rep was very efficient and helpful. I was informed about all of the services my car needed. I was informed about all of the services my car needed. More

by nancy.jackson0603 Verified Customer Verified Customer

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clean, friendly staff, nice waiting area with enough seats and space, nice refreshments area, timely service seats and space, nice refreshments area, timely service More

by maddiep Verified Customer Verified Customer

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Great communication with customers Regarding work scope keeping customers informed of car status and professionalism keeping customers informed of car status and professionalism More

by PLMUNCH Verified Customer Verified Customer

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