JACOB JOHNSON

Jacob was awesome! He made my purchase a very simple process, stayed transparent along the entire process and maintained constant needed communication (not overkill). I He made my purchase a very simple process, stayed transparent along the entire process and maintained constant needed communication (not overkill). I was able to do everything by text until it was time to come in to get the vehicle and sign everything which was great because I am an hour away. This is a much upgraded vehicle from what I was used to and he walked me thru every single detail of what every single button was for. I highly recommend him for anyone looking to purchase a new vehicle. More

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Jacob was absolutely wonderful in serving us in a professional and friendly way. He was so well informed about every aspect of our new Rav. professional and friendly way. He was so well informed about every aspect of our new Rav. More

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He was equally incredibly well informed about the vehicle and it's history, while also being increadably understanding of my circumstances and budget. He was eager to help and assist me and made what would o and it's history, while also being increadably understanding of my circumstances and budget. He was eager to help and assist me and made what would of been a very stressful experience into a relaxed and confident purchase. Thank you for your time and your help! More

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The dealership was wonderful. My new car was right there on the show room floor! Jacob was awesome, and believe me, he deserves a medal for dealing with my husbands unique Philly/ My new car was right there on the show room floor! Jacob was awesome, and believe me, he deserves a medal for dealing with my husbands unique Philly/Jersey demeanor. I had to go back a couple times after purchasing the vehicle so he could help me with my onstar. He was patient and very helpful! All in all I would recommend Hertrich Chevy and Jacob to anyone!! More

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We purchased a car for my mother-in-law yesterday at Hertrich Chevrolet of Pocomoke, and the experience was outstanding thanks to Jake J.. We began communicating with Jake via text the day before our vi Hertrich Chevrolet of Pocomoke, and the experience was outstanding thanks to Jake J.. We began communicating with Jake via text the day before our visit and then drove three hours to pick up the vehicle. From start to finish, Jake was responsive, professional, and extremely pleasant to work with—both remotely and in person. He truly values his customers’ time, and because of that, we were in and out of the dealership within an hour, which we greatly appreciated. As long as Jake continues working at this dealership, we will absolutely return for future vehicle purchases. Highly recommend Jake to anyone looking for a smooth, efficient, and stress-free car-buying experience. More

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Jake was a pleasure to work with. He was new to us this time around and kept us informed on the delivery of our vehicle which was ordered and took the time to explain the process, et He was new to us this time around and kept us informed on the delivery of our vehicle which was ordered and took the time to explain the process, etc. The entire sales team at Hertrich over our 6 years of experience have been amazing including Clarence and Dana. Would definitely ask for Jake again for our next purchase. More

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They made what seemed impossible possible. They didn't give up and got me in exactly what I wanted. They didn't give up and got me in exactly what I wanted. More

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Jake was wonderful to work with! He kept us informed as our vehicle was built and delivered to the dealership. He was very knowledgable and respectful of the price we wanted to stay He kept us informed as our vehicle was built and delivered to the dealership. He was very knowledgable and respectful of the price we wanted to stay at or below. Very easy experience. More

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I cannot say enough good things about this dealership, the General Manager Jason and the Salesperson Jake that I worked with. The entire process went smoothly and the vehicle looked great. What absolute the General Manager Jason and the Salesperson Jake that I worked with. The entire process went smoothly and the vehicle looked great. What absolutely closed this deal was that live 6 hrs away and they offered to pick me up at the airport!  Boy was I surprised when Jason himself picked me up! I have never received this type of treatment at any other dealership! More

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Since they gave me a very blessed and experience and they were willing to work with me and be patient with me and that was great cuz I'm a hard person to please and they were there for me thank you were willing to work with me and be patient with me and that was great cuz I'm a hard person to please and they were there for me thank you More

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