JACOB SMITH | Page 72

Fantastic service and awesome communication! I highly recommend Jake the service advisor! 10/10 would use again. I highly recommend Jake the service advisor! 10/10 would use again. More

by KAYLABRISTOL Verified Customer Verified Customer

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Why! Your management team knows how good you all are. Jake and Zoie helped us with the items that needed attention on our 2016 Subaru. They are both very Your management team knows how good you all are. Jake and Zoie helped us with the items that needed attention on our 2016 Subaru. They are both very good with their customer service skills. The warranty is done so on an item like Michelin tires, we will likely shop prices. Other than that Reeves and now Morgan are the only ones to do work on that vehicle. More

by Michael T. Fleming Verified Customer Verified Customer

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Annual lease service. Same nice service. Maybe mention to Mr. Smith not to call women, 'hon' as he used when speaking to me. I'm sure he means no offense but, it is inap Same nice service. Maybe mention to Mr. Smith not to call women, 'hon' as he used when speaking to me. I'm sure he means no offense but, it is inappropriate. It was also great to speak to Andy - glad he is still there. I rec'd a video from service dept but, you can't tell if the car is mine that they are talking about.. Not sure how useful getting this video was. Maybe show the plate then film? More

by VMENZEL1 Verified Customer Verified Customer

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The service department is such a pleasure to work with. Everyone is kind, courteous and knows cars! I get a loaner if the job takes more than a day. Their coffee is awesome too! Everyone is kind, courteous and knows cars! I get a loaner if the job takes more than a day. Their coffee is awesome too! More

by KEVANLISA Verified Customer Verified Customer

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The original maintenance work was completed although, it took much longer than expected for having an appointment. This makes it a long day waiting for any additional work that is found to be done. Also, took much longer than expected for having an appointment. This makes it a long day waiting for any additional work that is found to be done. Also, the service department has to be notified of my extended warranty each time I bring my car in for service. More

by JFREEBIRD3410 Verified Customer Verified Customer

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This service center has the nicest team of employees, they aim to deliver the best service possible. Always happy to spend an hour or two at this location. they aim to deliver the best service possible. Always happy to spend an hour or two at this location. More

by Merryman Verified Customer Verified Customer

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Thorough, and completed. But very expensive. I am hoping the new ownership can check on their prices a bit I said I’m not too expensive for saying loyal customers to go elsew But very expensive. I am hoping the new ownership can check on their prices a bit I said I’m not too expensive for saying loyal customers to go elsewhere. More

by seanbfl Verified Customer Verified Customer

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I didn't have air conditioning and now I do-YAY! I also got a loaner vehicle which was great to allowed me to get to work-Thank you! I also got a loaner vehicle which was great to allowed me to get to work-Thank you! More

by EFUSDIN Verified Customer Verified Customer

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I am always treated well when I bri g my at for service. Everyone is very friendly and helpful. I also like seeing the videos on what the tech is showing me Everyone is very friendly and helpful. I also like seeing the videos on what the tech is showing me More

by CKALEDAS Verified Customer Verified Customer

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Jake did a great job keeping me informed. The video from the tech going over my car was excellent. The video from the tech going over my car was excellent. More

by GL1644 Verified Customer Verified Customer

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