JAMES PALMER

Can’t say enough good things about James. No hard sales , no pressure and is very accommodating and a pleasure to work with. Lexus is lucky to have him. No hard sales , no pressure and is very accommodating and a pleasure to work with. Lexus is lucky to have him. More

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Sure! Here’s a short review you can use: ⸻ If you’re looking for a car, you have to go see “Uncle” James! He made the whole process smooth, easy, and Here’s a short review you can use: ⸻ If you’re looking for a car, you have to go see “Uncle” James! He made the whole process smooth, easy, and even fun. We got an amazing Mercedes thanks to him — he truly went above and beyond to make sure we found the perfect fit. Highly recommend working with James if you want top-notch service and a great deal! More

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The dealership was friendly,clean and helpful. They explained everything to you and I would recommend them They explained everything to you and I would recommend them More

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James was very personable and helpful. I enjoyed working with him very much. Good communication. I enjoyed working with him very much. Good communication. More

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James was a great help. Very thorough and friendly. I look forward to working with him again. Very thorough and friendly. I look forward to working with him again. More

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James was great and super helpful through the process. The finance guy not so much. The finance guy not so much. More

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James was fantastic throughout the whole sales process. He was very informative and patient with me as we navigated the sale together. I never felt rushed or forced into buying. James was very transparent He was very informative and patient with me as we navigated the sale together. I never felt rushed or forced into buying. James was very transparent and honorable the whole time. Thank you! More

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James was excellent to work with and made the process extremely efficient. I came all the way from New Jersey and we negotiated the price and everything through the phone and I basically came in to sign extremely efficient. I came all the way from New Jersey and we negotiated the price and everything through the phone and I basically came in to sign the paperwork. James was Extremely professional and I will surely be referring other folks from. Ew Jersey to him. More

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What started out as a great experience, went terribly sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which is where they dropped the ball. During the process, I was faced with a lot of back and forth frustrations and kurt interactions from the manager, Dave Miller, prior to James stepping in and helping (whom started out well). However, after the sale, the dealership (James included) completely delayed (by 21 days) submitting the paperwork needed to register my car and receive my title. Ultimately, lapsing my temporary plates, and refusing to do the legwork to get new ones reinstated. To add insult to injury, spreading inaccurate information regarding the DMV for my state needing additional insurance information (which the DMV confirmed was false). Til this date, they have yet to send the necessary paperwork needed to register my car, nor returned the fees they’ve collected to process the subsequent paperwork (that they never processed). They have purposely ignored phone calls and emails requesting documentation. This process shouldn’t be much of a headache. Unfortunately, the attorney general is now involved in the process due to their lack of diligence and slackness. If you’re content with getting gaslit, ignored, and penny pinched for services you won’t receive, this is the place for you! I see why you’re pressured to submit a review before leaving with your new vehicle. More

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I recently had a really good experience at DARCARS of Greenwich! From the moment I walked in, I was greeted with warmth and professionalism. The staff genuinely care about their customers and take the ti Greenwich! From the moment I walked in, I was greeted with warmth and professionalism. The staff genuinely care about their customers and take the time to make you feel welcome. Overall, James, Isabella, and even Andreas provided an exceptional car-buying experience. I left feeling not only excited about my new Lexus RX but also valued as a customer. If you're in the market for a vehicle, I highly recommend visiting them—you won’t be disappointed! More

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