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JAYDE COLLIE
JAYDE COLLIE at Laird Noller Ford of Lawrence

JAYDE COLLIE

SERVICE ADVISOR

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of JAYDE COLLIE

September 03, 2025

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Employee Rating

Called for an oil change and they set up an appointment with in the hour and had me in and out quickly. Great service!! More

by Jimfackrell
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt, KHRISTA BELL, SHELBY BOBADILLA, CLINTON PROHASKA

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Sep 05, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re happy we could get you scheduled quickly and take care of your oil change without delay. We appreciate your kind words and look forward to helping you again next time!

August 28, 2025

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Very good service with warm and friendly staff. I’m happy with the results, and the shuttle bus was very helpful. There is still some room for improvement, especially when compared with Lexus, whic More

by Neo Hao
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Service Time
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Recommend Dealer
Yes
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Aug 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your experience! We're glad to hear you received great service and found our staff warm and friendly — and that the shuttle bus made things easier for you. We also appreciate your honest feedback regarding areas for improvement. While we aim to provide a top-tier experience for every customer, we recognize there’s always room to grow — and we'll continue working to meet the high standards set by brands like Lexus. We look forward to seeing you again and exceeding your expectations next time.

August 28, 2025

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They contacted me for a recall that needed done on my vehicle. Got it done in good time and provided a ride home for me while work was being done. More

by STEVENKENTTAYLOR50
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Recommend Dealer
Yes
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Aug 29, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re glad we could get your recall service done promptly and provide you with a ride home during the process. We appreciate your trust and look forward to serving you again in the future!

August 18, 2025

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We had an issue with the vehicle and the service department scheduled it in quickly and had the repairs done in a timely matter More

by dwaynejo78
Recommend Dealer
Yes

Other Employees Tagged: JAYDE COLLIE

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Aug 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for your kind review! We're glad we could get your vehicle in quickly and take care of the repairs in a timely manner. Your satisfaction means a lot to us, and we're always here to help whenever you need service. We appreciate your business and look forward to serving you again in the future!

August 10, 2025

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Jayde was on top of things and kept me informed throughout the process. The repairs went fast and were done on time. More

by hljohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith

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Aug 12, 2025

Laird Noller Ford of Lawrence responded

Thank you for the great feedback! We're happy to hear that Jayde kept you informed and that your repairs were completed quickly and on time. We’ll be sure to pass along your kind words to her — she’ll appreciate it! Thanks again for choosing Laird Noller. We look forward to serving you again in the future!

July 28, 2025

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The complaint I have, is that the people that answer the phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. More

by EVERETT.DEXTER
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your feedback. We’re glad to hear that the overall service was good, but we truly apologize for the communication issues you experienced. Clear communication is essential, and your comments will help us improve our training so our team can listen more attentively and ask questions when needed. We appreciate your patience and your business, and we hope to provide you with an even better experience next time.

July 27, 2025

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Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! More

by rmendoza002.rm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Charay , Austin Flory

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Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with us.

July 25, 2025

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Upon arrival, the person behind the counter was friendly, accommodating, and helpful. I appreciate the updates as my car was being serviced, and, especially, I'm thankful for the opportunity to get everythi More

by maxfridell.ks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt, KHRISTA BELL, SHELBY BOBADILLA, CLINTON PROHASKA

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Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re happy to hear that our team was friendly and accommodating and that you appreciated the updates during your service. It’s great to know we could take care of everything in one visit and get your car back to running smoothly. We appreciate your business and look forward to serving you again!

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