JEFF WARFIELD
JEFF WARFIELD at Clay Cooley Kia

JEFF WARFIELD

Internet Sales Manager

Clay Cooley Kia

1247 East Airport Frwy
Irving, TX 75062

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of JEFF WARFIELD

November 16, 2025

Dealership Rating
Employee Rating

The dealership was clean. Everyone was helpful and kind. The service was efficient and well communicated More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Clay Cooley Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

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Employee Rating

The maintenance broke one of the clips and the prices surge waiting for replacement they have not rang me in about a week More

by vincentmatoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Willey, Jason Smith , Hal Hulbert

Nov 11, 2025

Clay Cooley Kia responded

Providing a positive experience is our top priority, Vincent, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 01, 2025

Dealership Rating
Employee Rating

Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants More

by pointcity85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Hal Hulbert

Nov 01, 2025

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

October 23, 2025

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Employee Rating

The service department does a great job with professionalism, integrity and timeliness. Highly recommend to take your vehicle here. More

by Jonbutler2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Hal Hulbert

Oct 23, 2025

Clay Cooley Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Kia, we look forward to having you as a valued customer for many years to come!

October 19, 2025

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Employee Rating

Excellent service and my guy took care of me with all the information I needed. Great to be able to get a car from there. More

by EMITJARMSTRONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Hal Hulbert

Oct 19, 2025

Clay Cooley Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Clay Cooley Kia!

October 07, 2025

Dealership Rating
Employee Rating

In many interactions, they were either incompetent or deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I pai More

by bart7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Hal Hulbert

Oct 10, 2025

Clay Cooley Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 07, 2025

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Employee Rating

Jose was my car salesman he was so informative , quick & he got me in the car i really wanted. The entire dealership was very nice and extremely y helpful , I’ll recommend anyone to go purchase a vehicle he More

by lala.janae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Hal Hulbert, Jose

Oct 07, 2025

Clay Cooley Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 11, 2025

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Employee Rating

I can say this Clay Cooley Kia took care me got my car service fast as expected will be use them again the future. More

by Irwin Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hal Hulbert

Sep 11, 2025

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2023

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Employee Rating

i went to clay cooley to purchase a kia forte met with the sales person Devin Hinton and his manager. We agreed on a deal in about 15-20 min. Did the paper work went to finance and was out of the dealersh More

by allman.alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, Peter Watkins, Jason Smith , Erica Moran, Devin Hinton Joe Fernandez

March 05, 2022

Dealership Rating
Employee Rating

The worst dealership ever the salesman and the managers are sheisty, don’t trust no one up there at all. I will not recommend Sydney as a sales person at all or jerry as the manager run far as you can from More

by Kp
Customer Service
Friendliness
Price
Recommend Dealer
No
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