JEFF WARFIELD | Page 4

Crooks!!!! I can't begin to explain the constant stress these people have caused me and my family. You always hear about car dealerships ripping people off but I I can't begin to explain the constant stress these people have caused me and my family. You always hear about car dealerships ripping people off but I wouldn't think that a reputable dealership such as this would do any and everything to steal from its consumers. Not only did we get 2!...thats right 2 junk cars back to back but we also got scammed into purchasing a used car opposed to paying the same payment for a new car. We purchased a Kia optima last year on a Saturday. Before we even made it home it was already making a strange noise under the hood. We really didn't get to test drive it like we should've because of course they didn't put enough gas in it. Well by Monday the car had over heated and was engulfed in smoke. We took it back to Clay Cooley in which they constantly insisted that it just had too much oil and that the car was fine. Well being a mother and someone who drives on the highway to and from work I didn't feel safe in the vehicle. So finally after I had to basically argue with them because I was frustrated and my kids were tired of being up there all day they put me in another optima. Well fast forward a few months later and to no surprise the new Optima they put me in has over $1,800 worth of mechanical issues. Which of course supposedly isn't covered under my warranty or extended warranty. The saddest thing about all of this is we were looking for a bigger car for our family but really didn't need to get one right away but we took a chance with Clay Cooley instead of Southwest Kia which we never had a problem with them with our previous car purchases. If you are looking to purchase a Kia go to Southwest Kia. They won't put you in a junk car or swindle you into buying one. And to the salesman who pressured me into writing a review right away...here you go! More

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Extremely friendly, attentive, and professional. Allen Cloutier and Jeff Warfield were gracious and professional and greatly facilitated the purchase of my pre-owned Forte. I had been dreading the ex Allen Cloutier and Jeff Warfield were gracious and professional and greatly facilitated the purchase of my pre-owned Forte. I had been dreading the experience but they changed my mind about having to put up with pushy, aggressive car salesmen. I would recommend this dealership and Allen and Jeff without reservation. Lisa Smegner More

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Just FYI. Central Kia in Irving is the worst place in the world to buy a car. We bought a used car from there and they sold us a 48 month/48,000 mile bumper to bumper warranty. At least that is what they tol world to buy a car. We bought a used car from there and they sold us a 48 month/48,000 mile bumper to bumper warranty. At least that is what they told us. We took the car to the shop to get some work done and its nothing but power train warranty. So we now have a car with no heater and we have to pay to get it fixed. Then they emailed us and said they wanted to buy it back and put us in a new car. We called set everything up, they even ran our credit and said they could get us in a new one for nothing down. Drove 2 hours up there and sat for almost 2 hours for them to tell us they couldn't put us in anything new or used with nothing down an the minimum we would have to have was $1000. They are nothing but scam artists. Do not trust them for anything and tell everyone how they are a bunch of lying conniving idiots. I have never really complained on here before and might not ever again but I felt people should know since car buying season is coming up. More

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