Jaci Rupcich
Jaci Rupcich at Genesis of Merrillville

Jaci Rupcich

Finance Manager

Genesis of Merrillville

1000 81st Ave Suite 100
Merrillville, IN 46410

5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Jaci Rupcich

May 19, 2025

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Thanks Conrad, Adam, and Jaci! You all were so attentive and helpful! Loving my car More

by adrianaalicea99
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Conrad Kerosky

May 20, 2025

Genesis of Merrillville responded

Thank you so much for the kind words! We're thrilled to hear you're loving your new car. Conrad, Adam, and Jaci truly enjoyed helping you throughout the process. If you ever need anything down the road, don't hesitate to reach out — we're always here for you. Enjoy every mile!

May 18, 2025

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I am so grateful I met Justin and the rest of the team! Awesome and amazing team! I love my truck 🙌🏽 More

by Cotania
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Justin Lieberman

May 20, 2025

Genesis of Merrillville responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Justin and the team made such a great impression, and even more excited that you’re loving your new truck. It means a lot to us to be part of your journey — enjoy every moment behind the wheel!

May 17, 2025

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Conrad was very knowledgeable of the GV70, he located the suv that I wanted and he Jackie& Adam all worked very hard to get me the wheels & tires that made me happy and closed the deal. Great team thank you More

by lindaseto
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Conrad Kerosky

May 20, 2025

Genesis of Merrillville responded

Thank you for your kind words and for sharing your experience! We're so glad Conrad, Jackie, and Adam were able to help you find the perfect GV70 and ensure everything — right down to the wheels and tires — was just right. Our goal is always to make the buying process smooth, efficient, and enjoyable. We truly appreciate your trust in us and hope you love every mile in your new SUV!

May 16, 2025

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The sales team and finance team at Genesis of Merrillville were great in guiding us in purchasing a Genesis GV70. Thanks to Jaci and Justin! More

by ekass2804
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

May 20, 2025

Genesis of Merrillville responded

Thank you for taking the time to share your experience! We're so glad our sales and finance teams were able to guide you smoothly through the purchase of your Genesis GV70. Jaci and Justin truly enjoyed working with you, and we’re thrilled to welcome you to the Genesis of Merrillville family. Enjoy every mile in your new GV70 — it’s an exceptional vehicle!

May 16, 2025

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Great experience! I worked with Dave and Jaci when buying my new vehicle. Their approach was no pressure and they were extremely knowledgeable answering all of my qu More

by Kristin C.
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Recommend Dealer
Yes

Other Employees Tagged: Dave Cox

May 20, 2025

Genesis of Merrillville responded

Thank you for the great feedback! We're so glad to hear that Dave and Jaci provided a no-pressure, knowledgeable, and efficient experience while helping you find your new vehicle. Dave’s commitment to outstanding customer service truly reflects our values, and we’re happy it made such a positive impact. Enjoy your new car, and don’t hesitate to reach out if you need anything — we're always here for you!

May 05, 2025

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I recently had a great experience buying a used car at Genesis of Merriville. I worked with Justin and Jaci. They were both very professional, knowledgeable, and genuinely interested in helping me find th More

by IUguy
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

May 05, 2025

Genesis of Merrillville responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Justin and Jaci made such a positive impression and helped make your car-buying journey smooth and enjoyable. At Genesis of Merrillville, we take great pride in delivering a transparent, respectful, and customer-focused experience, and your kind words affirm that commitment. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything else we can do for you down the road!

May 04, 2025

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We had a very positive experience at our Genesis dealership. The sales staff and finance staff were very knowledgeable and helpful during our purchase. More

by ekass2804
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

May 05, 2025

Genesis of Merrillville responded

Thank you for sharing your positive experience with us! We're so pleased to hear that our sales and finance teams provided knowledgeable and helpful service throughout your visit. At Genesis of Merrillville, we strive to deliver an exceptional and seamless experience for every guest, and your feedback means a great deal to us. We appreciate your trust in us and hope you’re loving your new Genesis. Please don’t hesitate to reach out if we can assist you in any way in the future.

April 26, 2025

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Big shout out to justin and jaci for going above and beyond for me and making sure i left satisfied 👍🏽😁 More

by Vittoriohill29
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

Apr 29, 2025

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin and Jaci went above and beyond to ensure you had a great experience. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. Enjoy the ride — we look forward to seeing you again down the road! 🚘👍🏽

April 04, 2025

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The employees from the salesperson to the service people, the experience was a pleasure everyone was tentative with helping my dad with his auto purchase More

by Tasheta Motley
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Biers, Conrad Kerosky, Joe French , Eric and Ben

Apr 09, 2025

Genesis of Merrillville responded

Thank you for sharing your kind words! We’re so glad to hear that your dad had a great experience with our team, from the sales staff to our service department. We take pride in providing attentive and personalized service, and it’s wonderful to know we were able to make the process enjoyable for you both. If you or your dad need anything in the future, we’re always here to help!

April 01, 2025

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Justin and Jaci were great throughout the whole process! Very communicative and easy to work with! More

by sam_10_2004
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lieberman

Apr 02, 2025

Genesis of Merrillville responded

Thank you so much for the kind words! We're thrilled to hear that Justin and Jaci made your experience seamless and enjoyable. We pride ourselves on great communication and making the process as easy as possible for our clients. We appreciate your feedback and look forward to working with you again in the future!

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