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Jack Carter
Jack Carter at Reynolds GMC

Jack Carter

Service Advisor

Reynolds GMC

345 N Citrus Street
West Covina, CA 91791

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Jack Carter

May 11, 2026

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The service was done , quickly and my advisor kept me informed… thanks for the info though the entire service. More

by Juan Munoz
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Recommend Dealer
Yes
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May 12, 2026

Reynolds GMC responded

We appreciate your feedback, Juan! It's fantastic to hear that you received prompt service and felt informed throughout the process. Keeping our customers in the loop is a priority for us. Thank you for choosing us, and we look forward to serving you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

May 09, 2026

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Friendly, honest, easy to deal with, no waiting around looking for help. It’s been a great experience More

by Jfreich
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Recommend Dealer
Yes

Other Employees Tagged: Danny Isida

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May 11, 2026

Reynolds GMC responded

Thank you for sharing your experience! We're delighted to hear that our team made your visit smooth and enjoyable. Providing friendly and honest service is our priority, and it’s wonderful to know we achieved that for you. We look forward to serving you again in the future! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 23, 2026

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We were from out of town and needed an oil change before heading back home. Jack was great and got us in quickly. Gal at the cashier desk very pleasant as well. More

by MJB
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Recommend Dealer
Yes

Other Employees Tagged: Gal at the cashier desk very nice!

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Feb 24, 2026

Reynolds GMC responded

We’re so glad to hear that Jack and our cashier team made your visit smooth and enjoyable! It's wonderful to know we could assist you during your travels. Safe travels back home, and we hope to see you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 11, 2026

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They need to have shuttle service to and from as in the past. I'm loyal to your dealership customers first. More

by philsoto02
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Yes
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Feb 12, 2026

Reynolds GMC responded

Hi Phil, First off, thank you for your loyalty to us here. We are extremely grateful for your being a valued customer, which is why your feedback is greatly appreciated. We always want to be as accommodating as possible, and we'll certainly be sure to take this into account, as you are absolutely correct, customers come first. We hope that your GMC is treating you well and we look forward to continuing to assist with all of your vehicle needs. Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

March 26, 2025

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Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service. More

by ajuarez72
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Yes
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March 21, 2025

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always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen . More

by affordablehomeremodels
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Yes
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December 15, 2024

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I have very good service and good communication and have no problems and complaints. Good job! More

by diamond863
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Su, Josh Schmidt , Reynolds GMC Marketing

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June 25, 2024

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Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time. More

by andre
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Yes
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June 03, 2024

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Very helpful sales team. Service department is great as well. 1 hour oil change with a car wash is great. More

by Yukon2024
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Rhodes, Kennedy Hardy , Octavio Aguirre, Henry Kessell, Rudy Knobloch, Lisa Lidle, Jimmy Lopez, Jorge Marquez, Jim McDonough

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February 23, 2023

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They are very helpful and try to find trouble with my car and they are fast! More

by Bubbacito
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Recommend Dealer
Yes

Other Employees Tagged: Margie Sevillano, Jack carter

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