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Start your review of Jack Cristalis.
Jack Cristalis
Jack Cristalis at Levittown Ford
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Jack Cristalis

Parts Manager

Levittown Ford

3195 Hempstead Turnpike
Levittown, NY 11756

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2 Reviews of Jack Cristalis

January 29, 2018

Dealership Rating
Employee Rating

"Online parts department "

- Tanaka30

’ve purchased a remote Combo kit includes: FT4Z-19A361-A Vehicle Security System (required) DL3Z-19A390-B U.S version Cellular Access Module We activate all units we sell at no additional charge This is were the bad experience started, when calling the dealer someone will call you back. Then call again on Saturday that department is close please call back on Monday, when Call on Monday someone will call you back. When I stated to question the run around I was asked why I was given a hard time. I was told that ONLY one guy in the entire country is the only one that programs the kit. To wait till the end of day and this special one guy will call to proceed with the program. I’ve done this 2 other times on other trucks and don’t remember waiting for a call. When I called the Dealer that I purchased from eBay they got on right way. Shouldn’t purchase this from this dealer!!! Update 01/30/18 The remote kit that I purchased and the service that comes with works 100% I highly recommend this kit to anyone that wants cell communication with your truck. 15 minutes installation and 2 minutes in the phone to confirm the program with outside company. This is my 3rd time installing this on my Trucks. My mistake was purchasing from Levittown Ford internet sales department. Bad Bad customer service and sarcastically when talking with you. I hope this clears up the difference between the product itself and the Dealer that sold to me.

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Recommend Dealer
No

October 14, 2015

Dealership Rating

"They sell your information "

- Levittown Ford Sucks

But a car from here and receive calls everyday about a warranty because they sell or give you infomation for profit. They will tell you that's it's from a national data base its bs the dealership give it out

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Recommend Dealer
No

Other Employees Tagged: Manny Salierno , Frank Monteforte, Glenn Dunbar, Jack Han, Chris McCaffrey, Dan Krauciunas, Eric Rivera, James Stenborg, Jose Mejia, Mario Policaro, Victor Daza, Robert Warner, Chris Glass, Joe Schriener, John Devito, Michele Wynne , Mike Gallway, Ronnie Kalstek , Sean Accetta , TJ Young, Will Moreno, Joel Sporn, Fernando Barreiro, Paul Jutting, Vincent Visceglia, Carlos Perez, Josh Merberg, Adam Diaz, Eric Martinez, Joe Weinstein, Jason Merritt, John Ullman, Victor Gaylardo, Deyvi Quintanilla, Darnell Desforges, Rob Ciaccio, Joe Deguire, Michael Gross, Peggy Stever, Ed Kava

Nov 04, 2015

Levittown Ford responded

I'm sorry to hear that you feel we did this to you. This is absolutely untrue as we would never sell a customer's private information. That would put us at a competitive disadvantage. We work hard to protect our customer's identity or we would lose the trust of our customers. This is an absolute false claim.

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