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Car Credit Nation

Winchester, VA

3.9
150 Reviews

1467 Front Royal Pike

Winchester, VA

22602

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150 Reviews of Car Credit Nation

February 23, 2026

Bought a chef Captive Sport (2012)in (2022) I made payments for almost four years paid car off besides payments (of $440.00)month they had the car trying to fix what was killing the battery said it wa More

by jdavis256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Maher Jr., Jack Keller
Feb 24, 2026 -

Car Credit Nation responded

Joseph, we take concerns like this seriously and want to clarify a few important details. You purchased the 2012 Chevy Captiva in 2022 and brought it back to us more than three years later with a battery-related concern. At that time, our technicians tested the charging system, including the alternator, and it tested within manufacturer specifications. There was no verified alternator failure during our inspections. We replaced the battery for you during that visit. We also discussed that the vehicle is driven infrequently, approximately 12,000 miles over 3.5 years, which can contribute to battery discharge. Modern vehicles draw power even when not in use. When a vehicle sits for extended periods, batteries can drain prematurely. We recommended starting and running the vehicle regularly or using a battery tender to help maintain proper charge. The additional $3,000 referenced was for maintenance and repairs performed at a separate repair facility. Because that work was not completed by our service department, we cannot verify the diagnosis, necessity, or outcome of those repairs. We understand vehicle issues are frustrating, especially when unexpected costs arise. If you would like to bring the vehicle in for a current diagnostic evaluation, we are willing to inspect it again and provide an updated assessment based on its present condition.

April 12, 2024

The associates were really friendly and courteous. Answered any questions I had. Excellent service team. More

by BartS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maher Jr., Luke Bowden
March 29, 2024

Elizabeth was great , she was the one I interacted with mostly through the phone but was always very very kind. This dealership is honestly a joke in my opinion , I was sold a messed up car and when I aske More

by Jeslyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Keller
March 14, 2024

I want to give a special shoutout to Elizabeth! I couldn't have done this without your constant communication and support. I had almost given up on the idea, but you kept me motivated. Thank you fo More

by latoyah112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla Fairfax
March 09, 2024

I just bought a car from here today & I must say luke was AMAZING to work with! I would recommend going to see him over & over again!! More

by hayleybeneke00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bowden
March 03, 2024

I had a great experience with car credit nation. I will be recommending to all of my friends. More

by Nikolekeplinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bowden
March 02, 2024

Great place and good people. Good car and great experience. All around good place to go. More

by matthew.devers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bowden, Phillip Ashley
February 29, 2024

The staff was very polite and helpful. Making getting a new car easy. A lot to choose from. More

by Richards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla Fairfax
February 11, 2024

Great place to go for first time buyers! Jack and his team were friendly and super helpful.! More

by LashiaNa00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Keller
December 13, 2023

Luke was super helpful and great to work with, it was a smooth transaction, worked with me on the down payment, repeat customer here! More

by Ashley Zirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna and Elizabeth , Luke Bowden
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