Jacob Andrews
Jacob Andrews at Kia Country Manteca

Jacob Andrews | Page 5

Service Advisor

Kia Country Manteca

1515 N Main St
Manteca, CA 95336

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Jacob Andrews

January 09, 2026

Dealership Rating
Employee Rating

It ok they need more experience mechanics to diagnose vehicle Quickly sometime it takes forever More

by NABDO8581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Kia Country Manteca responded

Hello, We appreciate the feedback. If you would like to discuss your review further regarding our team, please let us know. We appreciate your time. Steve C. scranford@kiacountry.com 209-439-5313

January 03, 2026

Dealership Rating
Employee Rating

Great service never any surprises. Able to fit me in on my schedule. Great coffee machine More

by MANDMHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Kia Country Manteca responded

We appreciate your feedback about our service and scheduling. It's good to know you enjoyed the coffee machine as well. Kia Country values your time and comfort.

December 22, 2025

Dealership Rating
Employee Rating

Great customer service. Didn’t had to wait for long and they took care of everything. Thank opinion for being so helpful More

by KKARISHMA2217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Kia Country Manteca responded

We appreciate your kind words about our customer service. Kia Country is glad to have been helpful and efficient during your visit. Thank you for sharing your experience.

December 19, 2025

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Employee Rating

The service and customer support is amazing and I would rate them 5/5.. however, the cost is kind of ridiculous. I had engine light check on for my car which is past 60k miles, so they charged $225 for jus More

by Siddhartha Gadiraju
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 21, 2025

Kia Country Manteca responded

Hello Siddhartha, We value customer satisfaction and appreciate you sharing your feedback. It's a pleasure to know you received exceptional service and customer support. However, I would like the chance to speak with you about your recent service visit with our Service Team regarding the costs associated with the work performed on your vehicle. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Sincerely, Steve C. scranford@kiacountry.com 209-439-5313

December 19, 2025

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Employee Rating

I went in for a RECALL they were quick and I appreciate that very much More

by YESCAS209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Kia Country Manteca responded

We’re glad the recall service was handled quickly for you. Thank you for sharing your experience with Kia Country.

December 14, 2025

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Employee Rating

Service department great. Car wash needs improvement, especiallyon botton portionofcars and the rim and tires. More

by fachappel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Kia Country Manteca responded

Thank you for your feedback about our service department. We also appreciate your input on the car wash and will share it with the team. Kia Country values your insights.

December 10, 2025

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Employee Rating

The service department was great, I was a walk-in and they took me right away! More

by janethammm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Kia Country Manteca responded

Thank you for sharing your experience. We're glad our service team could assist you promptly. Kia Country appreciates your feedback.

December 10, 2025

Dealership Rating
Employee Rating

Courteous and trustworthy, Kia country always reassures me on every visit about servicing my car More

by ROCKYXO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Kia Country Manteca responded

Thank you for sharing your positive review. It’s great to know our Service Team at Kia Country continues to provide the courteous and trustworthy care that reassures you each time you bring your car in. We appreciate you taking the time to share your experience and are here if you need any further assistance.

December 09, 2025

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Employee Rating

Michael Zamora and his team have always been outgoing And very polite very good customer service he has. We have been coming there for the past five or six years and we love to deal with him. He is a great e More

by LINDA.KIRKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Kia Country Manteca responded

We appreciate your loyalty and kind words about our team. It's good to know you've had a positive experience over the years. Thank you for choosing Kia Country.

December 05, 2025

Dealership Rating
Employee Rating

They get it done, in a respectable time frame very respectful and very honest folks More

by ericbowie1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rafanan

Dec 05, 2025

Kia Country Manteca responded

We appreciate your recognition of our respectful and honest service. Kia Country values your time and trust. Thank you for sharing your experience.

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