Jacob Bird

Friendly, Efficient, Organized, Knowledgeable, Trustworthy & Professional. Happy with the customer service experience all around. Would recommend to friends and family. Trustworthy & Professional. Happy with the customer service experience all around. Would recommend to friends and family. More

Print

From the moment I reached out about the vehicle I wanted to purchase I was greeted with nothing but kindness. The understanding that I had to drive three hours from where I live to come look at a vehicle wi to purchase I was greeted with nothing but kindness. The understanding that I had to drive three hours from where I live to come look at a vehicle with nothing but acknowledged and understood and I am thankful for that. This company is amazing. The customer service is a five star. In my opinion. Keep up the good work. More

Print

Schrier Automotive is a breath of fresh air in the busy and sometimes frustrating world of purchasing a car. I went to Schrier thinking I might trade my low mile 2000 Porsche Boxster for a very low mile Le and sometimes frustrating world of purchasing a car. I went to Schrier thinking I might trade my low mile 2000 Porsche Boxster for a very low mile Lexus SC430. One call/email before going and it was waiting for me in their front lot. Russ introduced himself and the car and we promptly jumped in for a ride. Three things were immediately apparent - Russ knew the car, the dealership valued the customer’s time and the car was as immaculate as described. Fast forward a couple days and a full lot tour and I’d shifted my thinking to trading my Porsche and Lexus LS460 for a single car upgrade to a Lexus LS500. The Sale’s Manager’s assessment of the value of both of my vehicles was very fair - without negotiating - right from the start. And again, I as the customer was treated with respect and candor. The Sales Manager came to Russ’s office and explained his rationale, offered to answer any questions and left me with the numbers for my consideration. No pressure whatsoever, no rush to make a decision. I finally landed on a 2018 Lexus LS500 although there was some very minor scratches on the passenger door that I really wanted repaired. 10 minutes after letting Russ know that by email he called to say they’d take care of it. A week or so later with I closed the deal in less than 15 minutes with the scratches out. Not to mention getting the lifetime powertain warranty that Schrier puts on all their vehicles. If you want to be treated fairly by people who enjoy their work helping meet YOUR needs then Schrier is the right place. They are refreshingly up front about everything, care about your needs and do whatever they can to assist you. More

Print

Big shout out to Bill, Russ, and Jacob for hooking me up and doing everything they could to make sure I got what I wanted. The process was super easy and painless. Russ is GREAT, I give you 5 stars ⭐⭐⭐⭐⭐ AL and doing everything they could to make sure I got what I wanted. The process was super easy and painless. Russ is GREAT, I give you 5 stars ⭐⭐⭐⭐⭐ ALL DAY BROTHER. Bill and Jacob took the initiative and helped me get the car I wanted. Thanks again to everyone at Schrier!!!! So get out there and be a Schrier buyer today!!! More

Print

Russ and colleagues at Schrier were the best! Very easy to work with, they worked hard to make things fast as I was on a time crunch. I HATE the process of buying a new vehicle but these guys mad Very easy to work with, they worked hard to make things fast as I was on a time crunch. I HATE the process of buying a new vehicle but these guys made it very painless. From sales (Russ) to the finance team (Jacob) and even meeting the owner it was a great experience! Highly recommended! More

Print

Great experience all around. They valued my time. No pressure. The vehicle was exactly as described. Will definitely continue to do business with Schrier in the future. They valued my time. No pressure. The vehicle was exactly as described. Will definitely continue to do business with Schrier in the future. More

Print

I had an excellent experience working with Isaiah. He made the entire process smooth and straightforward, and I was able to drive away in my new car within just a couple of hours. He was friendly, hel He made the entire process smooth and straightforward, and I was able to drive away in my new car within just a couple of hours. He was friendly, helpful, and professional throughout. I highly recommend him! More

Print

Both Bill and Jacob were so helpful in picking my first ever car, it runs smoothly and I love it ever since I got it. Thank you so very much, words can’t express how grateful I am ever car, it runs smoothly and I love it ever since I got it. Thank you so very much, words can’t express how grateful I am More

Print

My family started buying cars from Russ over 20 years. I knew I could trust Schrier with my car purchase. Russ made everything quick and easy to fit my busy schedule, and Jacob in the finance office did t I knew I could trust Schrier with my car purchase. Russ made everything quick and easy to fit my busy schedule, and Jacob in the finance office did the same. He had everything ready for me when I got there, and explained why the Lifetime Warranty was such a no brainer when buying a used car. They are the only ones that offer that kind of a warranty, and the peace of mind it gives you is priceless. More

Print

This is by far the best dealer I've had the chance to visit. Everyone was very knowledgeable and had great customer service, everything was quick and clean and every question I had they were able to answ visit. Everyone was very knowledgeable and had great customer service, everything was quick and clean and every question I had they were able to answer. Isaiah, Jacob and Jeff were all friendly towards me and treated me like I was family. Amazing experience to say the least! More

Print