Jacob Charay
Jacob Charay at Laird Noller Ford of Lawrence

Jacob Charay

Sales Specialist

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.0
5 Reviews
4.0

5 Reviews

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5 Reviews of Jacob Charay

April 12, 2025

Dealership Rating
Employee Rating

Experience was perfect from start to finish. I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! More

by kujayhawksgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Laird Noller Ford of Lawrence responded

Tank you so much for sharing your kind feedback! We're so glad that you didn't feel rushed or pressured. Thank you for your business! We hope to see you again for your future automotive needs.

April 09, 2025

Dealership Rating
Employee Rating

No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than More

by Looplkb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your continued trust and support! We’re honored that you’ve chosen Laird Noller for your third vehicle purchase. It means a lot to hear you felt no pressure and that our team provided professional, friendly, and thorough service throughout the process. We look forward to helping you again in the future!

April 07, 2025

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Employee Rating

I’m not really impressed with how things were handled after purchase for the things that needed fixed! Jacob could had done a lot better! More

by heuertzdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Aaron Foster, Rolando Najera

May 14, 2025

Laird Noller Ford of Lawrence responded

We’re sorry to hear that your experience after purchase didn’t meet your expectations. Your feedback is important to us, and we want to make things right. If you’re open to it, please reach out to our General Manager, Chris Charay, at ccharay@lairdnoller.com so we can better understand the situation and work toward a resolution. Thank you for bringing this to our attention.

April 04, 2025

Dealership Rating
Employee Rating

I would not recommend buying a car from this dealership. At first glance, their sticker price may seem lower than most places, but once you dig deeper, you’ll realize they have the highest titling fees of a More

by Adam W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Manzanera

Apr 07, 2025

Laird Noller Ford of Lawrence responded

You are correct Adam these are not mandatory and we would like to use this as a further training opportunity. Please reach out to customerconcerns@lairdnoller.com and provide us with more details.

March 27, 2025

Dealership Rating
Employee Rating

Weather was messy the day we picked up the Ranger. On way home found the windshield washer was out of fluid. Checked under hood after in my garage and found coolant reservoir empty. Took over 1/2 gal More

by mjkucera
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera, Alex Manzanera

Mar 28, 2025

Laird Noller Ford of Lawrence responded

We are sorry to hear we didn’t fully meet your expectations. If we can be of further assistance please reach out to us at customerconcerns@lairdnoller.com

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