Jacob Childress

"Best car buying experience I've ever had."

- Gordon Bruch Verified Customer

The entire experience from beginning to end was very professional, Bill was upfront and transparent on the pricing, Roy and AJ were very responsive and accommodating on questions and having the car ready. Jacob ran several different scenarios on the financing to make sure we had the best deal for our situation and Steve did a thorough and complete job of explaining all the features and operation of our new Outback. A very seamless and pleasant experience.

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Found a preowned outback that had all the features I wanted and an interior built for comfort. Dennis Vogel assisted me through the test drive, purchase, and orientation to my new car. The fact that I drove it home is a testament to his low pressure sales approach and his willingness to help get a car you want at a fair price. My daughter accompanied me to the dealership and and helped make a difficult choice easier. She would attest to the fact I hate car shopping but this experience was the best. Just received a call from Dennis to see if I had received needed information and to once again ask if I loved my car........the answer is YES.

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Steven Devries from my Auto Import Subaru was AMAZING to work with! I am beyond pleased with my new Subaru Ascent and would highly recommend working with My Auto and Steve! From start the finish the process was simple and pleasant!

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Katie found me the perfect car! The process was fast and easy. I love my Subaru! Any questions I asked were answered plus more. Highly recommend.

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Great place to work with and we love our Subaru’s!! Would recommend going there to buy a vehicle. Service department is also great fir future needs.

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Katie, was attentive , extremely knowledgeable, flexible in regards to time that worked for me as a single mother not to children that are autistic. She continue to have my best interest in mind when I switched vehicles from the Crosstrek to the Forrester. I never felt pressured she went to bat for me in regards to financing car guards to my trade-in. She’s extremely friendly she can multitask with multiple customers and still not have you feel like she’s forgotten about you or she’s even working with other people it was amazing experience for me. Now I know that every time my children and I getting in our new Forrester we’re safe and will always get to our destination. Thank you Kati for making us a Subaru family!

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On a whim, I pulled into My Auto Imports after finding out my car was totalled. Caleb listed to what I was looking for and what our budget was. He, along with Greg were able to set me up with three vehicles that met my criteria. The process was no pressure and easy. I love my new car!!!!

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Process was customer focused and centered. No pressure to upsell or purchase items that were not needed. Easy to talk to and understand what was being said.

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I live in the UP and thankfully had family downstate to help with the process, but Katie was so helpful with answering questions and figuring out the best, most efficient way to get things done. Even when I got there, there were a few more bumps and she was on it and worked with me.

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"love Is The Answer"

- kwelsch999 Verified Customer

Just pleased as punch. I felt waited upon like I was royalty. Never felt pressured or mindless. When it was over I learned many important features of the car I chose.

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