All Salespeople
Sales Department
Mark Ficken Ford Lincoln
Charlotte, NC
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 09, 2026
I received outstanding service 2 weeks in a row on my
EcoSport. I highly recommend Mark Ficken Ford.
More
by E Paul
Employees Worked With
Shelby Steed, service agent, Paulette Furman, shuttle driver, Frank DeFeo, service manager and mechanics
November 05, 2026
The recall process of getting everything fixed was
seamless. Liza provided me with the process, showed me around to the sitting area and closed me out once the maintenance was completed.
More
by Rasheeda Ellerbe
Employees Worked With
Liza
November 05, 2026
They have great service very nice people and very
helpful! Amber was amazing! Definitely will be going there anytime my vehicle needs service!
More
by Asfaulk08
Employees Worked With
Amber









