Jacob Evans
Jacob Evans at Napleton's Volkswagen of Sanford

Jacob Evans

Service Advisor

Napleton's Volkswagen of Sanford

4175 S Orlando Dr
Sanford, FL 32773

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Jacob Evans

September 01, 2025

Dealership Rating
Employee Rating

Always great service when I come here will Miss Roxy although I know Jonathan and Jacob are phenomenal. I will always recommend Sanford service! More

by IdaDelarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fiermonti , Roxane Jones

Sep 07, 2025

Napleton's Volkswagen of Sanford responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Dealership Rating
Employee Rating

I had my VW Jetta serviced here for a job I couldn’t do at home. From start to finish, it was one of the best dealership experiences I’ve had. More

by BDVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fiermonti, Ralph Ruiz , Roxane Jones

Mar 03, 2025

Napleton's Volkswagen of Sanford responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Dealership Rating
Employee Rating

I purchased a used Murano here (2021 with only 8400 miles). We noted a chip in the paint and several scratches. Unlike dealerships in the past, they offered to take care of it for me. I have had great More

by Ofcbarf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fuller , Bradly Hoffman, Felicia Cordova

Nov 21, 2024

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2024

Dealership Rating
Employee Rating

I recently visited Napleton’s Volkswagen, Sanford, FL for a warranty issue on my Passat R-line. I had the pleasure of interacting with Jacob in the service department. His exceptional customer service left a More

by Erica with a "C"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey, Shuttle Driver

Apr 29, 2024

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 15, 2024

Dealership Rating
Employee Rating

Jacob was amazing, he listened to our concerns and was able to fully address all of them. With his upbeat attitude and knowledge of our car, he was able to get everything done in a time frame that fit our More

by kellerfamil6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2024

Napleton's Volkswagen of Sanford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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