Jacob Martin

Being new to the area, I needed to decide where I would have my RAV serviced. I first spoke with Jacob to make the initial appointment and felt very confident and comfortable with my decision. Unfortunat have my RAV serviced. I first spoke with Jacob to make the initial appointment and felt very confident and comfortable with my decision. Unfortunately, I was running late from a previous appointment when the time came and I attempted to make a change.. That part was difficult as they were very busy, but eventually, they were able to fit me in the next morning. Jacob greeted me professionally and proficiently when I walked through the door. He walked me through the process and made sure I was comfortable while I waited. When the work was completed, every item I mentioned was attended to and he went the extra distance to make sure that I was familiar with the onboard system after listening to all my frustrations. I was very impressed and unexpectedly comfortable. Jacob made me feel as though I had been going there for years. He instilled a sense of trust in me by listening and following through with what he said he would do. Richard also greeted me when I first arrived and provided me with information that he researched to address questions I had after speaking with me the day before. The greeting was very warm, friendly, and informative. More

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Great service ,great people , and great vehicles ! I will definitely be back there for all my service needs !!! I will definitely be back there for all my service needs !!! More

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This was such a wonderful experience. Thank you to Barbara, Chelsea, Jacob, Justin, etc. You are genuinely professional and so patient. I sincerely appreciate all that you did and will Thank you to Barbara, Chelsea, Jacob, Justin, etc. You are genuinely professional and so patient. I sincerely appreciate all that you did and will definitely recommend Gayle Toyota to others. Thank you! More

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Excellent service and patience with me as I learn all the new gadgets. Special thanks to both Barbara and Jacob and that guy Justin. Thank you all so much!! They promised if I need more education I can com new gadgets. Special thanks to both Barbara and Jacob and that guy Justin. Thank you all so much!! They promised if I need more education I can come in anytime. More

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Thank you Alex, Chelsea, and Jacob for a great job! I LOVE my Camry! Thank you Gale Toyota. I LOVE my Camry! Thank you Gale Toyota. More

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