Jacob Ponomarenko
Jacob Ponomarenko at Spitzer Buick GMC Parma

Jacob Ponomarenko

Finance Manager

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Jacob Ponomarenko

August 26, 2026

Dealership Rating
Employee Rating

Buick Spitzer of Parma is supported by an outstanding team across all departments, including management, service, finance, and sales. Their strong collaboration and clear communication are evident in eve More

by Ms. Ellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Spitzer Buick GMC Parma responded

Your note about our team’s collaboration and clear communication across management, service, finance, and sales captures what we strive to deliver. Dominic, Mike, Bill, and Tyler were delighted to assist you, and your recommendation means a lot to us.

July 21, 2026

Dealership Rating
Employee Rating

I had the pleasure of working with Tyler Moran, Jake the sales manager and Jake the finance manager. They made sure I was heard about what I wanted both for my trade in and new vehicle. Great customer servi More

by Ryan.rodgers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Solanics, Tyler Moran

Jul 21, 2026

Spitzer Buick GMC Parma responded

It’s wonderful to hear that Tyler and Jacob took the time to understand your priorities for both the trade in and your new GMC Terrain. Thank you for the five-star rating. Enjoy your Terrain, and we look forward to helping you again in the future.

July 07, 2026

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Employee Rating

Devyn is an outstanding salesman! He was professional, patient, and understood what our family needed in our next vehicle. This is my 2nd purchase from this dealership and they are to More

by William Brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devyn Baker

Jul 07, 2026

Spitzer Buick GMC Parma responded

It’s fantastic to hear Devyn’s professional, patient guidance helped find the right fit for your family. Thank you for choosing us again for your new Buick Enclave and trusting our team with your second purchase.

July 01, 2026

Dealership Rating
Employee Rating

First time buying a vehicle from a Spitzer store. Recommended by my son who purchased one a week before me. I was fortunate to work with both Brett (sales) and Jake (financing). Brett located the More

by stofil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

Jul 01, 2026

Spitzer Buick GMC Parma responded

It’s great to know your son’s recommendation led you to your used Chevrolet 1500 and that Brett found just the right fit. Jacob’s support through financing helped keep everything straightforward. We appreciate you referring friends and family our way.

May 06, 2026

Dealership Rating
Employee Rating

The dealership made it easy to do business with them, from the moment we walked in until the time we drove out. Tyler was personable, knowledgable and thoughtful. Highly recommend both him and this deal More

by Cyndi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gilmore, Tyler Moran

May 06, 2026

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with Tyler. We’re happy that everything went smoothly from arrival to driving away in your new Buick Envision. We appreciate your recommendation.

April 29, 2026

Dealership Rating
Employee Rating

Keith was great to work with while getting my new car this week. got me exactly what i wanted More

by ambont712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Rivers

Apr 30, 2026

Spitzer Buick GMC Parma responded

Thank you for your review and kind words for Keith. We sincerely appreciate your business and hope you enjoy your new car!

April 05, 2026

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Employee Rating

Devyn was responsive, professional, and respected the limited time I had to dedicate to trading my lease in for a new car. Devyn was a class act. More

by Gail.joyce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Solanics, Devyn Baker

Apr 06, 2026

Spitzer Buick GMC Parma responded

It's great to hear that Devyn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

February 02, 2026

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Employee Rating

John was patient and really helped me figure out what car was best for me. He is really knowledgeable about all the cars they have to offer and made sure I had all the information to ensure I made the right More

by angelatego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Heslep

Feb 02, 2026

Spitzer Buick GMC Parma responded

Thank you for sharing your feedback about John’s support. It’s wonderful to hear his expertise helped you choose the right GMC Terrain. Please let us know if we can assist you down the road.

December 09, 2025

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Employee Rating

BOUGHT THE ENVISTA. ..LOVE THE CAR, THE EXPERIENCE HAS RUINED THE CAR ALL THEY CARE ABOUT IS THE WARRANTY WHICH I CANCELLED TWO HOURS AND IT IS STILL ON MY LOAN ALREADY M More

by mmortaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Bonarrigo

Dec 13, 2025

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Dec 29, 2025

mmortaro responded

so someone has contacted me on 12-10...nothing...still on my loan, I have made my second payment and the flippin extended warranty is still on my loan, also, I did not get anything in the mail so I can get my plates, is the registration going to be mailed to me the day before? I JUST FEEL LIKE BUYING A CAR TODAY IS NOT A GOOD EXPERIENCE...THEY AUTOMATICALLY SELL YOU ON THAT IT IS A PIECE OF SHIT THAT IT IS GOING TO GO BAD...

September 19, 2025

Dealership Rating
Employee Rating

I have purchased all my cars from this dealership location since 1992. And have always experienced great service from the sales team to the service department.👍⭐️⭐️⭐️⭐️⭐️ More

by PGCRETU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Brett Leek

Sep 22, 2025

Spitzer Buick GMC Parma responded

Thank you for your amazing review! We are honored by your continued business over the years, and we are overjoyed that our team consistently provides you with a top-notch experience. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

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