Jacob Sewell | Page 2

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the feedback, Matt. I am sorry we did not get your oil change started at the scheduled time and I understand how frustrating that can be when you plan your day around an appointment. We work hard to stay on schedule and clearly missed the mark on this visit. I appreciate you bringing it to our attention and hope you will give us another opportunity to deliver the timely experience you deserve.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Happy Wife = Happy Life::)) I am glad to hear our team took great care of your wife’s Jeep Wrangler and that she left happy after her visit. Providing dependable service and making sure customers feel confident in the care of their vehicle is exactly what we work toward every day. We truly appreciate you trusting us with your service needs. Thanks again for choosing us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I am glad to hear you had a very good experience with our team. Providing professional, well prepared service and creating the kind of visit that earns return business is exactly what we work toward every day. Feedback like this means a lot to our people. Thank you for choosing us and for planning to come back.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for continuing to trust us with your service needs. It means a lot to know Jacob Sewell and the team consistently deliver the kind of experience that keeps you coming back time after time. We never take repeat business lightly and are proud of a team that focuses on clear communication, dependable work, and taking care of customers the right way, which reflects the heart behind our Polk Promise. We truly appreciate the loyalty.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for continuing to come back to see us. It means a lot to know Joel and Liz continue to take outstanding care of you and that our service team consistently delivers the level of attention you deserve. We are truly blessed with a great group of people who focus on listening, communicating clearly, and making every visit a positive one, which reflects the heart behind our Polk Promise. We never take that kind of loyalty for granted and truly appreciate the relationship we have built with you

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the continued trust. Purchasing your fifth truck with us and choosing to service your vehicles here as well truly means a lot to our team. I am glad the process continues to be easy and polite every time, that kind of consistency matters. We never take loyalty like yours lightly and look forward to taking care of you for many more miles.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the recommendation. I am glad our service team delivered reliable, detailed, and informative care for your vehicle, that level of communication is something we take pride in. We truly appreciate your trust and look forward to helping you again whenever you need us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I really appreciate you sharing that. Hearing you are never disappointed means a lot to our team. Jacob Sewell does a great job taking care of people and making sure customers are treated the right way every time. We are blessed to have him on our team. Thank you for trusting us and we are always here when you need us. Please send us all of your friends and family:)

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Alan. I am glad our team was able to walk through your oil service, backup braking questions, and the possible recall with clear answers. Good communication matters, especially when it comes to your vehicle. We appreciate you trusting us and are always here when you need us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad Jacob Sewell and the Gainesville team continue to take great care of you, and hearing “great service as always” means a lot to us. That hometown approach is exactly what we work hard to protect, treating people the right way every time they walk through our doors. We appreciate your continued trust and are always here when you need us.