Jacob Stewart

I am so lucky that I got Jacob as the sales consultant for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking cl for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking clarifying questions and answering my concerns. He is a very good communicator and followed up appropriately every step of the way. This was a big step up for me, as I traded in a 22 year old car. As an older person and a woman, I appreciated being taken seriously and being heard as I communicated my decisions. There was absolutely no pressure at any point from test drive to signing the deal. I think Jacob is way above average in today's customer service world. Alex was very helpful with the follow-up for Q and A after I bought my new Subaru Outback. He listened to my various questions, and provided answers in terms that I could easily understand. He normalized what was confusing for me, so I never felt stupid about lack of experience with new car technology. From the beginning of the session, I felt heard and felt reassured as I continued this steep learning curve with my first new car after 22 years. It is wonderful to know I can contact him in the future if I get stuck. More

by cwhillo Verified Customer Verified Customer

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Jacob was very helpful and responsive. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. More

by mcclurgcj Verified Customer Verified Customer

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Jacob Stewart was the perfect salesperson--very knowledgeable without pressure to buy. I can recommend Jacob without reservation. I have purchased multiple vehicles from Carter Subaru in Shoreline, knowledgeable without pressure to buy. I can recommend Jacob without reservation. I have purchased multiple vehicles from Carter Subaru in Shoreline, and they have always provided excellent maintenance services. They are also very responsive to my questions along the way. I love that they provide a courtesy car for more major maintenance! More

by tlongsea Verified Customer Verified Customer

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Such a pleasant experience buying my new car! Thank you to all who helped me with my purchase. I have already recommended this dealership to others Thank you to all who helped me with my purchase. I have already recommended this dealership to others More

by ps.gregory Verified Customer Verified Customer

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