Jacob Wyatt

I am very happy with the work I had done and I will use them again . them again . More

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Caro was super attentive in caring for me to ensure my Ram Promaster van was ready for 3,000 plus miles of serious travel. Ram Promaster van was ready for 3,000 plus miles of serious travel. More

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I came to pick up my dodge RAM Laramie after the dealership had it for more than a month. Over the phone they agreed it would be detailed before I picked it up. The truck was given to me dirty! Not dealership had it for more than a month. Over the phone they agreed it would be detailed before I picked it up. The truck was given to me dirty! Not even a wash! There were stains on the back of the bed - I asked for it to be washed they took ot back over an hour and still returned dirty with the same stains - the manager tried to clean it off himself! I am not pleased with how everything has been handled at this dealership with my brand new truck! More

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Tristan was so helpful and friendly. He made my visit very pleasant. They did a thorough job on my AUTO BUTLER. I was very pleased with the results. He made my visit very pleasant. They did a thorough job on my AUTO BUTLER. I was very pleased with the results. More

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My service rep Jacob was very thorough and friendly. Got recall, oil change and tire rotation done with a reasonable turn around Got recall, oil change and tire rotation done with a reasonable turn around More

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Dealership was clean friendly and accommodating. All the employees were polite. The service adviser was amazing All the employees were polite. The service adviser was amazing More

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We had our vehicle towed in and they knew we were from out of state and made sure to get it back to us asap and kept us informed of our repair status. out of state and made sure to get it back to us asap and kept us informed of our repair status. More

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Jacob Wyatt is exceptional. He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was extremely toxic to his staff. I have been dealing with this dealership for excess of 12 years. Jacob Wyatt is the only reason I will be coming back. More

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Appointment was made a week in advance. Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room area experienced the same delays. One customer was over 4 hours. I was there early, before my allotted time. Had to wait almost 20 minutes for a service adviser to check me in. It took 15 minutes to check out when they finally brought the car around. I let them know when I checked in and when I made the reservation that I needed the car quickly to go to another appointment. For a basic oil change service - actual time over 3 hours - is unacceptable. Check your records on my timing and see how grossly unacceptable your service was for such a simple procedure. More

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Easy to schedule. Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates More

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