Jaime Lanfranconi | Page 3

Very knowledgeable and helpful in the decision processs, helping me get the most out of my purchase. helping me get the most out of my purchase. More

by psmithdpm Verified Customer Verified Customer

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the guys in service are great to deal with david and kyle always greet with a smile and make your service experience exceptional!! always greet with a smile and make your service experience exceptional!! More

by ping03257 Verified Customer Verified Customer

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Very professional and easy to talk with. They were honest regarding my vehicle's condition which led me to purchase a new car. They were honest regarding my vehicle's condition which led me to purchase a new car. More

by henry182 Verified Customer Verified Customer

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They told me it Would take 90 minutes, but, I waited for over 3 hours for my service. over 3 hours for my service. More

by constanceciulla Verified Customer Verified Customer

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Always have great service done there… and a bonus that my Rogue gets washed too! Rogue gets washed too! More

by Dorinne Verified Customer Verified Customer

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Great service. Friendly staff, timely service. Always get my car serviced at the dealer. Thanks! Friendly staff, timely service. Always get my car serviced at the dealer. Thanks! More

by constanceciulla Verified Customer Verified Customer

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On Friday 11/21, I arrived at 1:00 PM for an appointment to change the oil and swap my all season radials for my snow tires. The guy who checked me in told me it would take around 3 hours, so I waited in yo to change the oil and swap my all season radials for my snow tires. The guy who checked me in told me it would take around 3 hours, so I waited in your waiting area. Around an hour later the same guy came in and told me my front brakes needed replacing. And then he told me my rear brakes needed "cleaning out," and my emergency brake needed replacing too. And he told me some sort of oil additive would be a good idea. Finally he told me the entire job would cost me a little over $1500.00. Brakes are expensive I know, but most of that bill was labor, $1100.70. I got home around 4:45 PM, and it takes me right around 45 minutes to drive from my place to Nissan of Lebanon, so I was there right around 3 hours, or at most 3 and a half hours. According to my handy computer calculator, that's $367.00 (or $314.00 an hour adding the extra half hour). If I had been there 5 hours the hourly bill would have been $220.00 an hour. 6 hours would have made it $183.00 an hour. You know, I purchased my car from you folks 2 and a half years ago, and right now I'm feeling like you guys ripped me off. I hope I'm wrong. As I mentioned to the guy who checked me in, I'm retired and living on a fixed income. I don't need an extra gigantic car repair bill. So how much do your mechanics charge for their work? More

by stephen.j.dulli Verified Customer Verified Customer

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The last service appointment took 4 hours. It is too long and never informed about it. It is too long and never informed about it. More

by MD Verified Customer Verified Customer

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staff was helpful and the work was completed in a timely manner. strongly recommend for anyone with a Nissan. manner. strongly recommend for anyone with a Nissan. More

by john.engelman.68 Verified Customer Verified Customer

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Excellent, very very good. I recommend it to everybody Excellent, very very good. I recommend it to everybody I recommend it to everybody Excellent, very very good. I recommend it to everybody More

by anitambaptista Verified Customer Verified Customer

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