Jake Lancaster
Jake Lancaster at Zeigler Chrysler Dodge Jeep RAM

Jake Lancaster

Salesperson

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

4.7
24 Reviews
4.7

24 Reviews

Write a Review

24 Reviews of Jake Lancaster

September 08, 2024

Dealership Rating
Employee Rating

Always pleased with service at Zeiglar. Roman makes sure everything is done right. This is why we always go back to Zeiglar More

by xrjj
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Service Department , Derek Fitzpatrick, Kasandra Huff, Roman Witucki

Sep 16, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your continued trust in Zeigler! It’s wonderful to hear that Roman always ensures everything is done right, and we truly appreciate your loyalty. We’re thrilled to know that our service keeps you coming back, and we’ll make sure to keep exceeding your expectations. We look forward to seeing you again soon, and if there’s ever anything more we can do, don’t hesitate to let us know!

August 19, 2024

Dealership Rating
Employee Rating

Great service in a friendly environment, my Jeep was ready to go and I was back on the road in a hurry! Thanks! More

by ldowni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Snay, Chris Zeppenfeld, Mallory Schierbeek, Service Department , Jeff Holtsclaw, Roman Witucki

Aug 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are thrilled to hear you had a great experience and that our team got you back on the road quickly!

August 08, 2024

Dealership Rating
Employee Rating

Zeigler has great customer service. Their sales and service departments are great to work with and are always kind and knowledgeable. More

by crdavis0321
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Noyes

Aug 08, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our sales and service departments. Our team strives to provide excellent customer service, and it's wonderful to know their kindness and knowledge made a difference. If there's anything more we can do for you, please let us know. We appreciate your support!

July 28, 2024

Dealership Rating
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Ziegler service department is nice, with helpful advisors and comfortable accommodations. I would have scored higher except there was no forewarning that and oil change and basic inspection would take an hou More

by paul@lavignefamily.com
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2024

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Great Service as always. Staff is friendly. Roman goes above and beyond. Quick service done right More

by DAVIDMOGG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roman Witucki

Aug 01, 2024

Zeigler Chrysler Dodge Jeep RAM responded

David, thank you for the kind words! We're delighted to hear you had a great experience and that Roman and the team provided excellent service. Thank you for choosing Zeigler Grandville!

June 08, 2024

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Environment was clean and welcoming. I got in early, service was fast and efficient. Roman addressed all of my issues beyond the oil change and tire rotation. I was in and out very quick More

by gjschippers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Roman Witucki

Jun 17, 2024

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear you had such a positive experience! Roman and our team are committed to providing efficient service and addressing all your vehicle's needs. It's great to know you felt comfortable in our clean and welcoming environment. We appreciate your feedback and look forward to serving you again stress-free in the future!

June 06, 2024

Dealership Rating
Employee Rating

Great service and quick oil change. Thank you for always being available to service my vehicle More

by anthony.brown0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Brent Richmond, Service Department , Derek Fitzpatrick, Kasandra Huff, Lorna Wilson, Roman Witucki

Jun 17, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our service and that we could provide you with a quick oil change. We always strive to be available and provide excellent service to our customers.

June 02, 2024

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Employee Rating

First time to this one and service was great and wait time was exactly what they said! Thank you! More

by erozell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Brent Richmond, Service Department , Derek Fitzpatrick, Kasandra Huff, Lorna Wilson, Roman Witucki

Jun 17, 2024

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear your first visit went so well! Thank you for your positive review! We hope to see you again soon.

May 23, 2024

Dealership Rating
Employee Rating

No Appointments available for about a week Jake said he would try to squeeze it in Got it diagnosed and fixed in a day Great work! More

by mike@zfamilyfive.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Mike, Thank you for your patience and understanding! We're glad Jake could help and that the issue was diagnosed and fixed promptly. We appreciate your feedback!

May 18, 2024

Dealership Rating
Employee Rating

Their service department is the worst at communicating. If you want to get any update, you’ll have to call them & hope they’ll have an answer. More

by justin.bessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brent Richmond

May 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Justin, We're sorry to hear about your experience with our service department. We apologize for the lack of communication. Your feedback is important to us, and we are working to improve our responsiveness. Please reach out directly to our Service Manager, Brent, (616-588-4228) Thank you for bringing this to our attention.

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