Jakob Ybarra was our salesman and he was super!
Very kind, had all the answers we asked him for, and never pressured us about anything. Very helpful and we will certainly recommend him to others.
Very kind, had all the answers we asked him for, and never pressured us about anything. Very helpful and we will certainly recommend him to others. Also, Blayne was his manager, who was also very helpful and got us where we wanted to be to close the deal. Great experience.
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by RAZORBOOMER
Other Employees Tagged:
Blayne Hetro, Juan, the GM
Jun 12, 2025 -
Jackie Cooper INFINITI responded
Thank you for sharing your exceptional experience with everyone on DealerRater! We appreciate that you took the time to do so and we look forward to assisting you again in the future!
Hunter was awesome.
His attention to detail is unmatched. We appreciate all the hard work.
His attention to detail is unmatched. We appreciate all the hard work.
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by jhrrld
Verified Customer
Verified Customer
Jun 09, 2025 -
Jackie Cooper INFINITI responded
Thank you for your 5-star rating and kind words about Hunter Garcia and our Jackie Cooper INFINITI team!
We would never have found our new car without the help of
Jakob. He eagerly greeted us in the parking lot, and when we told him what we were looking for, he was on the ball and pointed us to two different ve
Jakob. He eagerly greeted us in the parking lot, and when we told him what we were looking for, he was on the ball and pointed us to two different vehicles that were the right price and exactly what we had been looking for at multiple lots all over Tulsa. It was so easy, and he made sure we were well taken care of and happy. Getting financing was super simple, and we left happy with our payment and time to pay. Jackie Cooper Infinity is beautiful inside, and everyone treated us special, offering us drinks and snacks and making sure our experience was first class. I highly recommend Jackie Cooper Infinity to all!
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by Chelynn
Verified Customer
Verified Customer
Apr 15, 2025 -
Jackie Cooper INFINITI responded
Thank you for your high praise of Jakob Ybarra and our Jackie Cooper INFINITI team! We love hearing that we exceeded your expectation and you left very happy!
Jakob wasn’t too pushy, nice experience.
Would definitely recommend. The vehicle was exactly as described.
Would definitely recommend. The vehicle was exactly as described.
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by billy.prater.jr
Verified Customer
Verified Customer
Other Employees Tagged:
Blayne Hetro
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Thank you Billy for your recommendation! We are glad to hear you had an exceptional experience with us!
Jakob was fantastic.
He greeted us as soon as we walked in. Previously, when we visited Jackie Nissan, no one acknowledged us or spoke to us. Jakob took the time to show
He greeted us as soon as we walked in. Previously, when we visited Jackie Nissan, no one acknowledged us or spoke to us. Jakob took the time to show us the different vehicles we were interested in and answered all our questions.
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by athorn4412
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Thank you for letting us know about your recent experience with both our Nissan and our Infiniti store. We are sorry to hear you didn't receive the attention you deserved at your visit with Nissan. While we don't like hearing we let you down, we appreciate that you told us as it helps us get better at what we do. We are VERY happy, however, to hear that you receive that exceptional customer experience at our Infiniti store with Jakob and the entire team!
Was treated very well by all of the staff.
Thank you for making this transaction easy and smooth.
Thank you for making this transaction easy and smooth.
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by Chris.M
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
It was our pleasure to get you into the vehicle that met your needs and make the whole process so easy! Thank YOU for sharing that with us! We look forward to seeing you in the future!
Jakob is great, only pressure was applied by the sales
“manager”.. all in all pretty good experience.
“manager”.. all in all pretty good experience.
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by billy.prater.jr
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Billy, we are happy to hear you enjoyed your sales experience with Jakob Ybarra. If you would like to speak more about your concerns with the sales manager, please do reach out and ask for the General Sales Manager, Jose Rodriguez. We want your entire experience to be exceptional and we'd love to get better at what we do!
Great service!
Definitely buy from again everyone is really friendly and willing to work with you to help out
Definitely buy from again everyone is really friendly and willing to work with you to help out
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by johnathansusanclawson
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
Wonderful! Thank you for sharing this with us. It makes us happy to know we exceeded your expectations!
I love working with Jon Green he is always helpful .
and really caring person .I am glad dealership has him
and really caring person .I am glad dealership has him
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by michelestacy55
Verified Customer
Verified Customer
Apr 14, 2025 -
Jackie Cooper INFINITI responded
We are glad to have Jon Green as a member of our Jackie Cooper Infiniti family, too! We love how he consistently offers a truly exceptional customer experience! Thank you for your kind words!
Very unprofessional didn’t stick to price that was agreed
to by the sales associate and I.
to by the sales associate and I.
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by choate.environmental
Verified Customer
Verified Customer
Other Employees Tagged:
Blayne Hetro
Feb 20, 2025 -
Jackie Cooper INFINITI responded
Tyler, we are so sorry to hear about your recent experience with us. We always appreciate feedback whether negative or positive as it helps us get better at what we do. I know you spoke with our General Sales Manager about this experience and we were able to work with you on a solution that met your approval. Please reach out if you have any further questions. We are thankful for you, and happy to have you as a part of our automotive family.