Jamel Diamond
Jamel Diamond at Jim Ellis Alfa Romeo Atlanta

Jamel Diamond

Service Advisor

Jim Ellis Alfa Romeo Atlanta

5855 Peachtree Blvd
Atlanta, GA 30341

4.8
11 Reviews
4.8

11 Reviews

Write a Review

11 Reviews of Jamel Diamond

December 08, 2023

Dealership Rating
Employee Rating

Terrible service department here, only great thing about this place was Jamal on the service team More

by rjube19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Rosser, Lorenzo Smith , Adam

Dec 19, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello rjube19, My team went above and beyond as your advocate to provide the best experience possible while addressing your mechanical concerns. During the parts strike which caused the extended time in the shop, we provided you a Maserati loaner vehicle at no charge. As you stated, there are good people here. I assure you that as a Jim Ellis organization, we will always do right by our clients. There are no unresolved mechanical issues with the vehicle. Thank you, Lorenzo Smith General Manager

July 31, 2023

Dealership Rating
Employee Rating

Jamal was excellent from the being to the end. I am very pleased with my service and will definitely be coming back. More

by Voldryii55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2023

Dealership Rating
Employee Rating

Purchased my second Alfa here. Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale More

by rjube19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Somphet Bounthvong, Lorenzo Smith , Adam

July 22, 2023

Dealership Rating
Employee Rating

Fantastic experience with Jamal as usual. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. More

by icrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2023

Dealership Rating
Employee Rating

I've had an amazing experience since purchasing my Alfa Romeo in 2021. The dealership is top notch More

by Lil T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi Lil, thank you so much for your positive comments about Jim Ellis Alfa Romeo Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2023

Dealership Rating
Employee Rating

Did a great job and would recommend to call future customers. Thank you so much! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2023

Dealership Rating
Employee Rating

Jamal is one of the best service Rep in the business he truly cares about his costumers differently would recommend him to future customers. More

by Mark.askew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2023

Dealership Rating
Employee Rating

Great service, excellent customer care and high professionalism. Raychel spent 30 minutes explain me everything about my new car and the app. This is our second time at this dealership and we highl More

by Veronicacomina66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raychel

Jun 11, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Jun 11, 2023

Veronicacomina66 responded

Thank you!

May 18, 2023

Dealership Rating
Employee Rating

My Stelvio was in for some minor dent repairs under a service contract. Jamal got the work approved, completed and the car cleaned all in the afternoon before I got off work. No time lost at all. Fantast More

by divey1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosser , Chrisy

Jun 11, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 11, 2022

Dealership Rating
Employee Rating

Every employee is very personal and willing to help with your needs. Very welcoming and informative! More

by Krookis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Cook , Dylon DaSilva

1

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