James Cagle

I took my car in for an oil change before I drove down to Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when I got to Nashville I had to replace my breaks and rotors were shot and warped. I'm not going to pretend to be a car guy and take the service advisors at their word. When I called to inform the general manager, James, of the issue he said he would talk to his technicians and call me back. Well I had to call him to follow up two days later because he isn't a man of his word. James basically said sorry but **** off and was rude and defensive when I asked why he never called me back. He also said that It was on my inspection sheet my breaks were worn and that they still had some life but were needing to be replaced soon. If the breaks were that close to being gone and they knew I was traveling why did they not replace them? At the very least you would expect them to want to schedule the service for a date deemed appropriate by the technician who inspected the break wear and can anticipate when they would need to be replaced to ensure my repeat business? I will never go back to this place and highly recommend new management be taken into consideration. To leave a customer on bad breaks driving all highways for 1200 miles is a liability on the technician and service advisor especially when I told them I was traveling. The bottom line is the breaks being extremely worn was never verbalized to me, I cannot be expected to know that just because i receive an inspection sheet indicting they needed to be replaced soon, that It would be before my travels. The worst part is James did absolutely nothing to amend the situation. I Will never go back here again and if you value your life you wont either. More

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Jason and the whole Sellers team were amazing. Very pleased with their professionalism and friendliness. It was honestly the most amazing experience I’ve ever had. Jason took the time to show me a Very pleased with their professionalism and friendliness. It was honestly the most amazing experience I’ve ever had. Jason took the time to show me a few different vehicles and kept in constant communication and helped me pick the perfect car for my family. They also gave me a great price and the financing was awesome as well. You won’t regret choosing Sellers and Jason is the guy to go to! More

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I had a great experience! I bought a used Hyundai Veloster with 10,000 miles and Anthony and James were excellent. The entire transaction was straightforward and quick. The delivery to my house was Veloster with 10,000 miles and Anthony and James were excellent. The entire transaction was straightforward and quick. The delivery to my house was greatly appreciated. The person (I'm sorry, I forget his name) who delivered the car and had the paperwork was helpful and patient. Overall the experience was wonderful from beginning to end. I love my car and I am very glad I did not get the new Veloster from another dealership that I was also considering. I had my car checked out by my mechanic the day after I received it (7day Love it or Leave it) and was told the car was in excellent shape and they did not recommend any fixes/changes. More

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This is the second time I have purchased a car from Jason Vela at Sellers Subaru. I highly recommend Jason and this dealership. I would also like to give a special thank you to Lisa in Finance, James the Sal Vela at Sellers Subaru. I highly recommend Jason and this dealership. I would also like to give a special thank you to Lisa in Finance, James the Sales Manager, and Robert the General Manager. They are friendly and go above and beyond to make this the best buying experience! Loving my new Crosstrek! More

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Anthony knows his product and is a great reflection of the brand he represents and the dealership. Everyone there is amazing and understands customer service. the brand he represents and the dealership. Everyone there is amazing and understands customer service. More

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Jason made this the best car buying experience I’ve had, even better than my Saturn buying experiences. He is patient, listens, open to negotiating and follows up after the sale to make sure all is well. Pl even better than my Saturn buying experiences. He is patient, listens, open to negotiating and follows up after the sale to make sure all is well. Pleasurable experience. More

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Jason Vela was amazing to work with! He answered every question I had and made me feel very comfortable with the purchase of my first Subaru. I highly recommend Jason and Sellers for outstanding professio question I had and made me feel very comfortable with the purchase of my first Subaru. I highly recommend Jason and Sellers for outstanding professionalism, knowledge, and enthusiasm for the Subaru brand! Thank you for such a great experience! More

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I really enjoyed working with Andrew and Seller’s Subaru! Andrew is very knowledgeable and easy to work with. He promptly answered endless questions and went the extra mile to find the car I wanted! The enti Andrew is very knowledgeable and easy to work with. He promptly answered endless questions and went the extra mile to find the car I wanted! The entire staff was friendly and I’m very happy with my experience and purchase. More

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A Rare Gem Our second purchase from this dealership. Just save yourself a lot of time and trouble -- Buy-It-Here! Best sales and service staff out there. Our second purchase from this dealership. Just save yourself a lot of time and trouble -- Buy-It-Here! Best sales and service staff out there. More

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No pressure, just what all dealerships should do. Jason Vela is an excellent salesperson who we did not know until we came into the dealership. His approach is to listen to the customers wants and ne Jason Vela is an excellent salesperson who we did not know until we came into the dealership. His approach is to listen to the customers wants and needs and then let us know what features are included on the 2019 Subaru that we were looking at. When it came time to make the deal happen, my concerns for the price I was given for my trade-in were discussed with James and the result was acceptable. The discussion was professional, which I have not experienced before. We give Jason, James and Sellars Subaru a 5 star rating. Jim and Marilynn Theolet More

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