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James Cagle
James Cagle, Sales Manager, Sellers Subaru
4.2

James Cagle

Sales Manager

Sellers Subaru

23651 Hall Road
Macomb, MI 48042

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Dealership Experience

1 yr, 2 mos

Industry Experience

15 yrs, 1 mo

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5 Reviews of James Cagle

October 28, 2018

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"Horrible Experience "

- Sachin

I visited this dealership with the intention of buying an outback with a prior appointment with Jason but when I reached the dealership he was preoccupied with previous customers. It took 45 mins for sales manager to assign a new sales associate - Emily who was quite helpful with giving different quotes as I requested but again the attitude was very bad. After few conversations, when I went for a restroom, she started handling other customers at her desk. So I was left to roam around on my own. After spending 2.5 hrs at the dealership, I went to the sales manager James desk where there were no seats. So I was standing against his desk and still there were no signs of closing the deal. After 3 hours at the dealership when James got time, he gave the price which was same as what Emily had quoted initially. So when I asked if there is any scope for negoation, response from James was “You are looking at the wrong car buddy”. And still there was no sign of closing the deal. I thought that I am at the WRONG dealership and I wasted my 3 hours with horrible experience ever at any dealership. Frustrated with the attitude of employees of Sellers Subaru, I just left. I would never recommend this dealer to anybody!!

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Recommend Dealer
No

Other Employees Tagged: Emily Dolecki

Oct 31, 2018

Sellers Subaru responded

Hi Sachin, we're sorry to hear we let you down during your visit. Our team was hosting an Ascent Launch Party the day you visited and we definitely dropped the ball not providing the attention and experience we strive for. Steve Buckman, our sales manager, reached out apologizing on behalf of your team and wanted to let you know that we would sincerely appreciate an opportunity to make it up to you. In regards to pricing, we're sorry we weren't able to get to the price you were looking for on that specific vehicle. We have many options available that could help accomplish your targeted price, including our exclusive Demo Discount Hub. These vehicles are current model year with very few miles on them, but we're able to take thousands off their MSRP and certify them. Please let us know if that would interest to you, thank you the Sellers team. 586-203-4800

October 25, 2018

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"Smooth Transaction"

- Phil67

My wife and I purchased a used truck from this Dealership. We visited approximately 6 dealerships that day, and our experience at Sellers was the best. It went incredibly smooth from having the vehicle ready for a test drive the moment we pulled in - all the way to the fastest settlement experience I've ever had purchasing a vehicle. I would 100% recommend working with Jackie, Steve, and James for any future automotive needs and this is the dealership we plan on using for service as well moving forward.

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Recommend Dealer
Yes

Other Employees Tagged: Jackie Elicea, Steve Buckman

July 14, 2018

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"Great experience dealing with Eric."

- MichaelS

Eric made the car buying experience very convenient and stress free. As a sales person he was very friendly and easy to work with. Eric’s knowledge of the vehicles was extremely helpful during the car buying process and I would definitely reccomend reaching out to him if you are looking to purchase a new vehicle.

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Yes

Other Employees Tagged: Eric Gonzalez, Jamie Gingas

May 17, 2018

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"Exceeded my expectations! "

- New Subie

Sellers Subaru is a top notch dealership! Jason went above and beyond to make this the easiest buying experience for me. Briana in finance worked hard to get me the best interest rate. I appreciate all that they did to make transaction a great one!

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Recommend Dealer
Yes

Other Employees Tagged: Briana Distlerath, Jason Vela, Jamie Gingas

May 05, 2018

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"Great experience. "

- Phong1

Great experience with Sellers Subaru. Alex, Steve, and James worked hard to find and obtain a WRX in the exact color and options that I requested. Alex as my sales person was phenomenal. He tailored the whole process to my needs and requests. He worked with my midnights work schedule and kept in contact with me throughout the process while being mindful of my sleep schedule, which was very appreciated. He made sure to explain every detail about the purchasing process and was able to answer all my questions. If you are in the market for a car then Alex is the man to see. He is very knowledgeable about the cars and will work diligently to make sure you leave in a car that YOU will love. Jamie in finance also was a pleasure to work with. She talked me through my finance options and made everything clear to me. I left the dealer with no questions unanswered. 10/10 experience with Sellers Subaru with very friendly staff. I would highly recommend this dealer to anyone in the market for a vehicle.

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Yes

Other Employees Tagged: Jamie Gingas, Steve Buckman, Alex Skatkov

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