James Calihan

I had a great experience with Parkway Toyota of Boston after an initial disappointment. I had went there to complete a deal on a vehicle that we had previously agreed a price and set up an appointment for after an initial disappointment. I had went there to complete a deal on a vehicle that we had previously agreed a price and set up an appointment for, but on getting there, I was told the vehicle was sold before my arrival but the GM; James Calihan, GSM; Tomas Sanchez ensured I got another similar vehicle within a week and even gave me more discount than the previous one to compensate for the earlier disappointment. The registration process was handled smoothly and they did not try to force any ads on on me. The sales rep, David Demosthene, who took charge of the deal completion was also helpful with his communication. Making customers happy is very essential in keeping a customer, irrespective of whether a deal is completed or not, and they have proved that with my experience. More

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Yaro was the best. I had a lot of issues with getting my car but he made the process less painful. Great guy. I had a lot of issues with getting my car but he made the process less painful. Great guy. More

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Charlie is the best purchased several cars very professional and closes the deal always! Everyone is kind professional and closes the deal always! Everyone is kind More

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I hate being hustled. I walked in with my husband and child super cranky from having to recover from a mild concussion due to a negligent driver who totaled our beloved c I walked in with my husband and child super cranky from having to recover from a mild concussion due to a negligent driver who totaled our beloved car. In sum, I was not looking forward to buying another car. Yaro came up to us and I was already prepared to walk out because like I stated, I hate being hustled. But his friendly demeanor was so hard to be angry at. I gave him a chance. Long story short, he and his supervisor (James) were complete gentlemen with me despite my highly agitated post-concussive state. He brought us water, asked about my health, and then went to work prepping our intended car for a test drive. Yaro and his team made this accident recovery process less painful and enjoyable. If I were ever required to purchase another vehicle (which, Lord have mercy I hope not!) , I would not hesitate for a second to return to Yaroslav (his full name). Yaro, you changed my bias on car salesmen. THANK YOU. More

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I'd give them no stars if I could. On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled. I also wanted my brakes looked at and the blower motor is making a whining noise. I received this in response and I decided to go ahead with only the oil change. I even called once again to confirm it was going to be free after seeing the estimate and was told it would be. As i arrive to pick up my vehicle I was met with a charge for an oil change? I was upset and Ron said a manager would reach out to me. I went home discussing options about my valve stem. I called and scheduled for this AM for a valve stem. When I got there I was told I would also need a sensor at a very extensive cost and they wondered if I knew of anyone ordered the part I would need???? First off, I'm confused as to why this wasn't mentioned previously and why I wouldn't be quoted for it but also why would I have any knowledge on your product ordering? If you knew braking the cap meant breaking the valve stem AND the sensor, it should have been quoted. I am upset. If this is how you treat customers, they have a right to know you absolutely do not care about their property and/or their peace of mind when you do have their property in your hands. The lack of communication in this establishment is beyond appalling. Bad service, bad communication. 0/10 More

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James and Yaro gave us the best deal! We worked with a few dealers and Parkway earned our business!!! We worked with a few dealers and Parkway earned our business!!! More

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Hands down one of the greatest car buying experiences I have ever had. My fiancé and I were in and out with our perfect family car with amazing service. have ever had. My fiancé and I were in and out with our perfect family car with amazing service. More

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Yaro and the whole parkway team was incredibly helpful in finding our family car! They were so nice and genuine. finding our family car! They were so nice and genuine. More

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James and Yaro made it so smooth and easy! !! Highly recommend this dealer!!! The way to go! !! Highly recommend this dealer!!! The way to go! More

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First time buyer. Very excited with my new car. Thanks to James and Yaro for a great deal on my Corolla Cross Hybrid Very excited with my new car. Thanks to James and Yaro for a great deal on my Corolla Cross Hybrid More

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