James DaSilva

James and Zamir were awesome. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. More

by kentPtierney Verified Customer Verified Customer

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James, the sales person was knowledgeable and responsive. I was not pleased with the next level. He tried to add pre paid services that I explicitly informed him, I did not want. I have made thre responsive. I was not pleased with the next level. He tried to add pre paid services that I explicitly informed him, I did not want. I have made three requests for a copy of my purchase agreement and have not received a copy. I should have received the purchase agreement the day I bought the vehicle. I did not! Terrible. More

by JIMANDLUZERNEST Verified Customer Verified Customer

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Livermore Audi handled my deal with professionalism and smoothness. I highly recommend, to include Jen. smoothness. I highly recommend, to include Jen. More

by ajaime0 Verified Customer Verified Customer

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Audi took my money ($34,000) without selling me a working car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024 car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024). I returned the Etron within 48hrs and demanded my money and trade in car be returned to me ($34k = $18k cash and a 2019 Mercedes Coupe trade in). I was told no, by Sales Mgr. Adris. He then offered to replace the Etron with another car instead. He asked for 30 days to do it. He located and swapped 2021 Q5 premium after waiting a month in late May. The 2nd car, the Q5 swap, also failed. The 2nd car had engine failure. It is now Nov and I have no car. Audi tried to offer me another Q5 car today (Nov 3) but wanted me to pay more money. Keep in mind, AUDI CURRENTLY has $34K of my money from the initial transaction that they have not made good on. I still have no car. To make matters worse, I was asked to leave the loaner car and not offered another loaner or a "freakin" ride home. All of this and I still have no working car in exchange for my $34k. More

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Audi Livermore helped me the car of my dreams. Zamir. Alex and Dris were very helpful. Zamir. Alex and Dris were very helpful. More

by Supuu Verified Customer Verified Customer

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Service team at Audi is great. We will continue to come to this dealership for service. The sales team at Livermore has always been a struggle for us. Bait and switch tactics, We will continue to come to this dealership for service. The sales team at Livermore has always been a struggle for us. Bait and switch tactics, lack of knowledge, or false promises are typically where we end up after interactions with different sales people at Livermore. More

by Eastbay Driver Verified Customer Verified Customer

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Great experience. Dealer went out of their way to secure a car from another dealership that met my needs! Dealer went out of their way to secure a car from another dealership that met my needs! More

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Nick was amazing. He made the whole process smooth and easy. Great communication very informative. We would absolutely do business again here He made the whole process smooth and easy. Great communication very informative. We would absolutely do business again here More

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They were so extremely helpful and supportive! I would highly recommend them to my friends and family. I would highly recommend them to my friends and family. More

by romay72 Verified Customer Verified Customer

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Got me the car that I wanted with a fair price and in a timely manner. timely manner. More

by jennifer_friesen Verified Customer Verified Customer

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