Jeff Hunter Toyota

Bad pre-pay online procedure which requires clicking 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one o 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one only because the light gray stairs were unclear. I found this type of thing I had to go through a warped sense of humor with a touch of SADISM. SICK! I hope I never have to order another Toyota part again. I drove to this Dealer and paid cash. And the last time I visited Parts and Services, I purchased a Toyota tote bag. They asked for my mailing address, and foolishly gave it. Some unknown car service or roadside services kept hounding me by mailing propaganda to my address wanting me to buy their contract. It made me feel like a target. Ugh! Toyota cars are made better than what their Parts Department does, and the length they will go to hound customers to squeeze money for a car which hasn't yet racked up its first 25,000 mile yet, which is the most problem-free period of a new car. More

We had an absolutely outstanding experience with Nelson! From start to finish, he was smooth, professional, and incredibly accommodating. Even though we were 500 miles away, he made the entire process seaml From start to finish, he was smooth, professional, and incredibly accommodating. Even though we were 500 miles away, he made the entire process seamless and stress-free. Nelson communicated clearly, answered all of our questions promptly, and treated us with fairness and transparency throughout the deal. There were no surprises — everything was exactly as promised. Our car was ready right on time, just as he said it would be. That level of reliability and professionalism truly means a lot, especially when purchasing from a distance. He made this one of the smoothest vehicle purchases we’ve ever had! We highly recommend him! Thank you again, Nelson! We also want to sincerely thank Sir John from the Finance Department for taking the time to thoroughly explain the warranty options and making everything clear and easy to understand. He gave us a very fair deal and made sure we felt confident and comfortable with our decisions. We truly appreciate his insight, transparency, and professionalism throughout the entire process. More

Excellent communication, efficient and understanding eith circumstance and time. Honest with process of deal and delivery process was great. Toyota is super simple and what we all need in our lives these da circumstance and time. Honest with process of deal and delivery process was great. Toyota is super simple and what we all need in our lives these days. More

“Polar Bear” greeted us with a great attitude and took care of our needs we wanted in a car. Thank you for helping us! care of our needs we wanted in a car. Thank you for helping us! More

There was great service, nice people, and attentive staff. Cody helped me connect my phone to the car. Bart was so helpful helping get the paperwork done. This my second purchase from this dealership. staff. Cody helped me connect my phone to the car. Bart was so helpful helping get the paperwork done. This my second purchase from this dealership. More

Service was great. Got me in and out and have video MPI’s now! Nice to have tech explain my car to me! Got me in and out and have video MPI’s now! Nice to have tech explain my car to me! More

Our experience was great! This is our 4th vehicle we’ve bought from them! Wonderful This is our 4th vehicle we’ve bought from them! Wonderful More

Jeff Hunter Toyota in Waco continues to disappoint. My most recent experience was with Alan in the parts department. I called at 11:30 a.m. on Friday to check availability on parts for two vehicles: My most recent experience was with Alan in the parts department. I called at 11:30 a.m. on Friday to check availability on parts for two vehicles: a 2021 4Runner and a 1997 Land Cruiser. As expected, they had only half of what I needed for the 4Runner and nothing for the Land Cruiser — which was understandable. However, both parts were available at another dealership I was willing to drive to. Alan assured me that if I paid for the parts then and there, they would be available for pickup the following day (Saturday). I paid via push text while on the phone and ended the call with, “Thank you, see you tomorrow.” Saturday morning, I called at 9:39 a.m. and again at 10:20 a.m. Both times I was transferred to the parts department and sent straight to voicemail. I left a message with my name, phone number, and reason for the call. I arrived at the dealership at 1:30 p.m., only to learn the parts department had closed at 1:00 p.m. Cody from sales listened to my frustration and kindly offered to call Alan directly to see if anyone else had access to the parts I had already paid for. Unfortunately, the parts were not available — but I appreciated Cody’s effort. At no point did Alan mention the Saturday hours for the parts department or that my order might not be ready before closing. I also never received a call back from the voicemail I left. Even a simple heads-up from the person who answered my call — such as letting me know they were short-staffed or unable to answer phones — would’ve helped set expectations. More

I appreciate Jim Hamilton for everything he did for me and Glenn. It simple and easy I let him know I was paying cash and he found us what we wanted. Thanks again. Theresa Simpson and Glenn. It simple and easy I let him know I was paying cash and he found us what we wanted. Thanks again. Theresa Simpson More

The entire experience was the best I have had in purchasing a new vehicle. Non-pushy, no burdensome repeat calls, no nonsense runaround. Just initial polite call and follow-up call that vehicle wa purchasing a new vehicle. Non-pushy, no burdensome repeat calls, no nonsense runaround. Just initial polite call and follow-up call that vehicle was in. Tracy Allen is exceptional. The Finance Manager, Loren was very polite, straightforward and honest. This was the quickest I have experienced. I spent over six hours in a Ford dealership purchasing a new vehicle. Jeff Hunter Toyota is by far the best dealership experience. They have earned my business. More