James Haynes

Excellent service, need games in waiting area. ....very cordial employees thank you very much for everything ....very cordial employees thank you very much for everything More

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Easy to work with and friendly staff. Plenty of inventory and flexible ownership options. Would do business with them again. Plenty of inventory and flexible ownership options. Would do business with them again. More

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Dealership was well maintained even being under construction Sales people were ready to help us construction Sales people were ready to help us More

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They were very courteous and asked a lot of questions ip front in order to understand what I really wanted. They had the exact car I was looking for in stock and worked with me on delivery. James Haynes w front in order to understand what I really wanted. They had the exact car I was looking for in stock and worked with me on delivery. James Haynes was my salesman and he was very professional and yet fun to work with. We were not in the market to purchase that day as we were on a fact seeking mission. James made us very comfortable as well as the sales manager. More

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My husband and I recently made a purchase at Hyundai of Cool Springs. Our sales specialist, James Haynes, made our car buying experience the BEST ever. James was so professional and a “no pressure” kind o Cool Springs. Our sales specialist, James Haynes, made our car buying experience the BEST ever. James was so professional and a “no pressure” kind of sales specialist. He seemed to treat his clients with the upmost respect and was so genuine. His philosophy of “ treat others as you would want to be treated” was certainly the favorable experience that we received. We will most definitely recommend James to our family and friends!!!! More

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Friendly and comfortable environment. I would definitely recommend a stop here if you're shopping for a car. I would definitely recommend a stop here if you're shopping for a car. More

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James and Brian were extremely helpful in getting my dream car! Got me exactly what I wanted even when they didn’t have it at their lot and in a timely manner. dream car! Got me exactly what I wanted even when they didn’t have it at their lot and in a timely manner. More

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I cannot say enough positive things about our experience at Hyundai of Cool Springs, specifically with James Haynes and Brian Quach. They answered all of our questions, they were kind and accommodating, and at Hyundai of Cool Springs, specifically with James Haynes and Brian Quach. They answered all of our questions, they were kind and accommodating, and they created a wonderful good energy environment. I brought my kids (9yo and 7yo) and James and Brian treated them like 5 star clients. The whole thing was just wonderful. We will be back! Also the kids have decided their favorite car brand is now Hyundai! More

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James Haynes and Brian Quach are truly exceptional! They went above and beyond at every step to make what could have been a complicated process feel seamless and stress-free. From the very beginning They went above and beyond at every step to make what could have been a complicated process feel seamless and stress-free. From the very beginning, James and Brian moved mountains to secure exactly what I wanted — a 2026 Palisade Hybrid AWD with Calligraphy trim — in the exterior and interior color I wanted to boot...and they handled the entire process with professionalism, transparency, and attention to detail. They were proactive, responsive, and clearly committed to making sure everything was done right, not just fast. What stood out most was how flawlessly the purchase and delivery were executed. No surprises, no pressure, no wasted time — just clear communication and follow-through at every stage. It’s rare to find a team that combines deep product knowledge with genuine customer care, but James and Brian absolutely do. If you’re looking for a dealership experience where you feel respected, informed, and taken care of — especially for a high-demand vehicle — ask for James Haynes and Brian Quach. I couldn’t be happier with my new Palisade and the experience they provided. Highly recommend!! More

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When we purchased a 2019 Santa Fe, this dealer had the best price and we loved our salesman. Now when we shopped for a 2026 Santa Fe, we researched diligently across Middle Tennessee. Again, this dealer h best price and we loved our salesman. Now when we shopped for a 2026 Santa Fe, we researched diligently across Middle Tennessee. Again, this dealer had the best price. We were thoroughly pleased with James as our salesman.. He was knowledgeable before and after the sale. We highly recommend Cool Springs Hyundai and James Haynes. More

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