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James Kemp
James Kemp at Boucher Cadillac of Waukesha

James Kemp

Cadillac Brand Manager

Boucher Cadillac of Waukesha

2145 E Moreland Blvd
Waukesha, WI 53186

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4.7
31 Reviews

Celebrating my 43yr with Cadillac!

Dealership Experience

13 yrs, 7 mos

Industry Experience

44 yrs, 1 mo

Specialties & Trainings

Cadillac and GM Certified since 1981

4.7

31 Reviews

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31 Reviews of James Kemp

September 30, 2025

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Employee Rating

Good experience. Joe H knows the product well. I am enjoying my new car and my mother is enjoying hers as well More

by LDFDOC
Recommend Dealer
Yes

Other Employees Tagged: James Kemp

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Sep 30, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

September 03, 2025

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Employee Rating

Great people to work with. Purchase and delivery or fast than professional. Everyone was well informed and easy to work with. More

by W9LR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 03, 2025

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

Sep 07, 2025

W9LR responded

Great person to work with, very easy to deal with

August 22, 2025

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Employee Rating

We wanted to purchase a Cadillac Lyriq from this dealership but they wouldn’t consider any movement on price, even after showing another dealership had same vehicle for much less. They also wouldn’t More

by OshkoshWisconsin
Recommend Dealer
No
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Aug 26, 2025

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jim Kemp General Sales Manager 262-754-9600

July 20, 2025

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Employee Rating

Really professional and know their stuff. Took a lot of time to review alternatives and no pressure on decision making. Was great working with the team again! More

by Chrisbharned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hacker, Samy Khaled

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Jul 20, 2025

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

July 18, 2025

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Employee Rating

My first service call at Boucher Cadillac was very impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the More

by CHARLESEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled, Tim Taylor, Cole Kucirek, John Kaiser, Justin Ringersma, Cathy Bajurny

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Jul 18, 2025

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

July 11, 2025

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Employee Rating

Great Service From Start To Finish! The Entire Team Goes Above And Beyond My Expectations. More

by JOHN@AWSWI.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Hacker, Keith Zylka, Dylan Engaldo

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Jul 11, 2025

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

June 26, 2025

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Employee Rating

Awesome service, got me exactly what I wanted! Impeccable customer service and great, timely attention More

by SNAGBITTNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Kucirek, Cathy Bajurny

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Jun 26, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Kemp General Sales Manager 262-754-9600

June 08, 2025

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Employee Rating

Very easy to work with. No high pressure. Friendly. Will go the extra mile to satisfy the customer. Very professional. Fair pricing. More

by BBQMKBK
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled , Ryan Young

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Jun 08, 2025

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

May 22, 2025

Dealership Rating
Employee Rating

Very professional. No hard sell. Fair. Went the extra mile to find the right car. Ryan was very easy to work with. Great dealership. More

by BBQMKBK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Samy Khaled

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May 22, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jim Kemp General Sales Manager 262-754-9600

May 14, 2025

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Employee Rating

they do a great job ! That's why I've been a costumer got the last 25 years! More

by HAINEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Justin Ringersma

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May 15, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

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