James Lee
James Lee at Burtness Chevrolet, INC.

James Lee

Product Specialist

Burtness Chevrolet, INC.

802 Genesis Dr
Orfordville, WI 53576

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4.9
30 Reviews

Industry Experience

4 yrs, 7 mos

4.9

30 Reviews

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30 Reviews of James Lee

May 27, 2025

Dealership Rating
Employee Rating

When we purchase another vehicle we’ll be sure to return to Anna. Very good experience! More

by richmfd9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan, Mike Townsend

May 26, 2025

Dealership Rating
Employee Rating

Great to work with. They are Polite team. They are organized. They are Professional. Plenty of staff. More

by ddw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2025

Dealership Rating
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The work was done efficiently and in a timely manner. I arrived early, and the work was done early too. More

by jepgeecwp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
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Everyone is friendly and helpful. Can usually get my vehicle within a couple days of scheduling maintenance. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Townsend , Matt

March 05, 2025

Dealership Rating
Employee Rating

charged about $90 for an oil change and my dashboard was not reset. Don't you guys have a check list to follow? More

by DHENRY5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 24, 2025

Dealership Rating
Employee Rating

Burtness team is professional, friendly and thorough. Ensured we were informed and comfortable with our new vehicle before driving it off the lot and to our home. More

by jvlbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Townsend

January 31, 2025

Dealership Rating
Employee Rating

The gentleman that assisted us with our car repair was very condescending. We had brought our car in for a recall issue and then a day later the check engine light came back on. When we brought it back he More

by LHARTS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 04, 2024

Dealership Rating
Employee Rating

Really tried to find us the exact vehicle we wanted for the price we wanted. Ended up with a great SUV More

by bcbauman
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowditch

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for sharing your experience! We're so glad to hear that we were able to find the perfect SUV for you at the right price. It's always our goal to make sure you're completely satisfied with your purchase. We appreciate your trust in us and look forward to helping you again in the future!

November 27, 2024

Dealership Rating
Employee Rating

I think everything‘s great except for nobody checked the fluids and the coolant was low and not filled and that is from both dealers. How does this get by a service check? More

by VETTEZET06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowditch

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for sharing your feedback, and we sincerely apologize for the oversight with your fluids and coolant levels. We take service checks very seriously, and we're disappointed that this was missed. Please know that we’ll review our processes to ensure this doesn’t happen again in the future. If you haven’t already, please reach out to us so we can address the issue and make things right. Your satisfaction is our priority, and we truly appreciate your feedback.

November 26, 2024

Dealership Rating
Employee Rating

Excellent service, communication, and salesperson. Very happy with the service and vehicle. We will be back! More

by csmolins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you were happy with the service, communication, and your vehicle. It’s our goal to make every experience excellent, and we truly appreciate your trust in us. We look forward to welcoming you back for your future vehicle needs!

1

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