James Reed
James Reed at Toyota Knoxville

James Reed | Page 2

Service Advisor

Toyota Knoxville

10415 Parkside Drive
Knoxville, TN 37922

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19 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

17 yrs, 9 mos

Employee Video

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19 Reviews

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19 Reviews of James Reed

February 21, 2018

Dealership Rating
Employee Rating

Exceptional service I bring my vehicle in every 6 months for a checkup and the auto-butler. They give me a loaner car, I go shopping for about 3 hours, and they send me More

by pihli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2018

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such excellent comments about our staff! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

January 30, 2018

Dealership Rating
Employee Rating

Oil Change I was very Satisfied as Always great service. James was very Friendly, Knowledgeable.My Car felt very good when I drove off the Toyota Lot. I will be More

by Inge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2018

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

December 14, 2017

Dealership Rating

Great Service As usual the service was great! Craig from Parts Department was very helpful in selecting my new tires. James kept me informed of the status of my ve More

by croc80rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig in Parts was very helpful in selecting my new tires.

Dec 14, 2017

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to read such great comments regarding the helpfulness of our staff! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

November 05, 2017

Dealership Rating
Employee Rating

Professionally Done Went to get new tires during the 4 for 3 promotion and everything was handled perfectly. Was going back home within two hours including the free car More

by Tom V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2017

Toyota Knoxville responded

Tom, Thank you for the positive review! We are glad that our service team was able to make your experience enjoyable! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville

October 06, 2017

Dealership Rating
Employee Rating

40k Service The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash. More

by tom91750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2017

Toyota Knoxville responded

Tom, Thank you for the positive review! We are glad our staff was able to make your experience enjoyable! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville

August 09, 2017

Dealership Rating
Employee Rating

AYE YO! Ballin' oil change. Great customer service. It was completed in a timely manner and correctly (of course). SHAWTYS DID IT GOOD. (This is because I nee More

by mamaluscious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that our service department was able to make your experience enjoyable! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

July 21, 2017

Dealership Rating
Employee Rating

very easy Everything was spelled out very clearly as to what was being done to my car. I was going to wait and expected a couple of hours, but the job was done More

by bbray51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff was able to make your experience enjoyable! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

July 18, 2017

Dealership Rating
Employee Rating

Had the first service of our new Toyota Camry Service was quick and speedy. My time is very limited and your service department got me in and out very quickly. Everything was done to my satisfacti More

by Missionman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2017

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

July 08, 2017

Dealership Rating
Employee Rating

Basic service The service advisor that worked with me was very professional and kind, such a hard thing to find now days. I was on crutches and he was very patient More

by duke8145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that James was able to make your experience enjoyable! We look forward to seeing you in our dealership again! Sincerely, Toyota Knoxville

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