James Shuler | Page 3

This was the best car buying experience I've ever had. James was the absolute best. From the first phone call, to handing me the keys, he was on it. No pressure and very transparent sales process. James was the absolute best. From the first phone call, to handing me the keys, he was on it. No pressure and very transparent sales process. More

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I had very good customer service the care James gave us was extraordinary I would definitely come back again for the care he gave us was extraordinary I would definitely come back again for the care he gave us More

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I want to give a huge shoutout to James, the scheduler, for helping me with my car. His professionalism, patience, and quick communication made the whole process so much easier. He took the time to listen, for helping me with my car. His professionalism, patience, and quick communication made the whole process so much easier. He took the time to listen, answered all my questions, and made sure everything was set up the right way. It’s not often you find someone who truly cares about getting things done smoothly, but James went above and beyond. I really appreciate his help and highly recommend him to anyone needing great customer service. Thank you, James!. More

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I visited Fitzgerald Motors in May 2025 to look for a used car. The sales representative greeted me right away and listened to what I wanted. He explained the pricing clearly..I ended up buying a hyundai used car. The sales representative greeted me right away and listened to what I wanted. He explained the pricing clearly..I ended up buying a hyundai sonato and felt confident about the deal. Special thanks to James for being patient and knowledgeable. Overall, I had a very positive experience and would recommend this dealership. More

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James Shuler gave me both honest and thorough service in the purchase of my Chrysler Pacifica this year at the Rockville fitzmall. He went above and beyond in my opinion in customer service by retrieving a the purchase of my Chrysler Pacifica this year at the Rockville fitzmall. He went above and beyond in my opinion in customer service by retrieving a second key for this car that had been accidentally left behind in Frederick. In addition, James constantly assured me that he wanted me to be comfortable and certain that I was making the right decision with this car purchase. I can report that the car was an excellent buy and I am grateful for all the help he gave. More

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James is absolutely amazing! Since the moment I laid eyes on a car at Fitzgerald GMC in Rockville he took care of me immediately! Every day he checked up to see if I had any inte Since the moment I laid eyes on a car at Fitzgerald GMC in Rockville he took care of me immediately! Every day he checked up to see if I had any interest and when the car I originally was going to purchase sold.. he kept helping me out! I then laid my eyes on a 2025 Camry and he gave me genuine advice! He didn’t make me feel pressured as all other companies would, he wanted to make sure I could actually see my self driving off in the vehicle, even after purchasing my vehicle he still answered many of my questions and made sure I was still happily satisfied with it! Best experience I have ever had! If I had millions of money I would continue going to James and purchasing here! This store genuinely has a great person working there! Thank you so much James! 3 months later and I have no regrets on my my car and still drive off with a smile when I get in! I would recommend James 1000x to everyone because they definitely won’t regret it! First car ever and best experience thank you very very much! More

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Yemi from Nextcar said if I buy a car buy it from James Shuler and she was absolutely correct! James Shuler and Jon are the best! Its a very good experience working with them. Everyone is so kind ...Thx Ja Shuler and she was absolutely correct! James Shuler and Jon are the best! Its a very good experience working with them. Everyone is so kind ...Thx James! More

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Thank you Mr. Schuler and Mr. Baum. Thank you Fitzgerald Auto Malls. Thank you staff Schuler and Mr. Baum. Thank you Fitzgerald Auto Malls. Thank you staff More

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James Shuler is amazing. He goes over and beyond to help and to make sure a customer is happy, satisfied, and cared for the best way possible. From the moment I stepped on th He goes over and beyond to help and to make sure a customer is happy, satisfied, and cared for the best way possible. From the moment I stepped on the lot, he was attentive and made me feel important. Even after I bought my car, he reached out to see how I liked my car, if I had any concerns, and to answer any questions I may have. He's the best. My car buying experience went great thanks to him and I'm very impressed with his knowledge, kindness, and professionalism. Thanks a million Mr. Shuler More

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