James Stassi

We bought our car in February and it was a great experience! Everyone has been friendly and eager to help. We had our first service experience recently, and I was blown away by the efficiency. experience! Everyone has been friendly and eager to help. We had our first service experience recently, and I was blown away by the efficiency. More

by brelandse Verified Customer Verified Customer

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Fast & efficient. I have said what I wanted to say; do not push it! I have said what I wanted to say; do not push it! More

by KB_BYRD Verified Customer Verified Customer

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Always so polite and helpful. They immediately come out to greet you. Which is nice. I never feel like they pressure you to have work done that is not needed. So very trustworthy. They immediately come out to greet you. Which is nice. I never feel like they pressure you to have work done that is not needed. So very trustworthy. More

by margoc0 Verified Customer Verified Customer

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I would recommend this dealership to anyone! My experience of everyone I come in contact with at this location has been nothing less than great ! My experience of everyone I come in contact with at this location has been nothing less than great ! More

by miahdansberry Verified Customer Verified Customer

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Everybody is always friendly and professional they give me updates on my car along with giving myself a ride to and from the location location. They were able to give me a breakdown of all the needs of my me updates on my car along with giving myself a ride to and from the location location. They were able to give me a breakdown of all the needs of my vehicle. More

by ANGEL_92683 Verified Customer Verified Customer

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I want to sincerely thank James and the entire Kia service team for their exceptional customer service. After a very stressful and frightening and unexpected vehicle issue, they went above and beyond service team for their exceptional customer service. After a very stressful and frightening and unexpected vehicle issue, they went above and beyond to help me navigate the process. James kept me informed, answered my questions, and made sure I understood each step along the way. The team diligently submitted the necessary paperwork to have multiple recalls addressed under my limited warranties, and they provided me with a loaner vehicle throughout the multiple-week process. Their professionalism, communication, compassion, and commitment to helping me made an incredibly difficult situation much easier to manage. I truly felt that my concerns were taken seriously and that the team was advocating for me every step of the way. Thank you, James, and the entire Kia service team, for going above and beyond. Your excellent customer service and genuine care made a lasting impression, and I am truly grateful for everything you did to help me through this experience. - Lupe More

by lupeotovar Verified Customer Verified Customer

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Had my car back in about a day. Satisfied with service. I would recommend Midtown Kia. Satisfied with service. I would recommend Midtown Kia. More

by decoycd Verified Customer Verified Customer

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Scheduled on time, got me out ahead of time. Was able to schedule some other maintenance for future. Was able to schedule some other maintenance for future. More

by JLEEBIKER Verified Customer Verified Customer

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Midtown’s customer service is amazing! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! More

by brelandse Verified Customer Verified Customer

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I appreciate the thorough explanations and the help prioritizing the most important services! Very helpful prioritizing the most important services! Very helpful More

by McAbee2022 Verified Customer Verified Customer

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