James Stassi

Easy check in and out. Communicates very well. It seems like James actually remembers me every time I go in. Communicates very well. It seems like James actually remembers me every time I go in. More

by infinitelyallison Verified Customer Verified Customer

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Always courteous and professional Always explains in detail about what's going on and what they are going to do. detail about what's going on and what they are going to do. More

by vp.sandridge Verified Customer Verified Customer

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Communicates really well and thorough He communicated with me during the process and went in depth as to all the work that was done with me during the process and went in depth as to all the work that was done More

by brian_bounds Verified Customer Verified Customer

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Timely manner. Good attitude Video inspection was cool and honest review for my vehicle. Good Good attitude Video inspection was cool and honest review for my vehicle. Good More

by jameshong5101 Verified Customer Verified Customer

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Great waiting room , pleasant atmosphere and very helpful staff. Need to be more sure they have done what was needed staff. Need to be more sure they have done what was needed More

by ARCILLIOUS70 Verified Customer Verified Customer

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Service was horrible I already knew what was wrong with my vehicle but couldn't take my word had to diagnostic and then call and tell me what's wrong with it which I already knew and the last week I called my vehicle but couldn't take my word had to diagnostic and then call and tell me what's wrong with it which I already knew and the last week I called and spoke with some about a radiator and I was told one price and after diagnostic I was told a way higher price More

by kimowens6591.ko Verified Customer Verified Customer

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My family and I love Midtown Kia. We come here for all of our car needs and Kory helps us and treats us just like family! We come here for all of our car needs and Kory helps us and treats us just like family! More

by taylorwainpartain Verified Customer Verified Customer

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My family and I love Midtown Kia. We come here for all of our car needs and Kory helps us and treats us just like family! We come here for all of our car needs and Kory helps us and treats us just like family! More

by taylorwainpartain Verified Customer Verified Customer

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From the time I began speaking with my service advisor to the time I paid him and left, it was the most uncomfortable, unwelcoming interaction I think I've ever had with a service advisor, and I'm 53. He nev the time I paid him and left, it was the most uncomfortable, unwelcoming interaction I think I've ever had with a service advisor, and I'm 53. He never smiled or offered any explanation about anything. I felt like I was pulling teeth when having to ask him about the 16 point service inspection and to understand the paperwork about it. I asked him about my tire tread being low so I could understand how low it was and what that meant. He would only tell me that mine is low, and I need to have new tires at my next visit. I showed him the chart on my paperwork to understand how to read it, and he gave me no explanation at all and just repeated that the tread is low, and that I need new tires at my next appointment. He seemed completely uninterested in helping me in any way. I also showed him the Midtown Kia website where it talked about being a Preferred Customer and receiving discounts on service appointments. I asked him how I can become a Preferred Customer, and he replied that he has never heard of this. It's right there on Midtown Kia's website though. I could say more, but I know you asked for only a few sentences. I was looking for a better service department for my vehicle than Ferguson. Midtown Kia missed the mark terribly altogether. My experience with you makes Ferguson look like a dream come true! More

by amugs2313 Verified Customer Verified Customer

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Always very professional, fully transparent and honest! From arrival to departure, the service is always outstanding. From arrival to departure, the service is always outstanding. More

by blaszkowskiaa Verified Customer Verified Customer

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