James Toney

My experience with my sales guy, Jason Long was overall pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although he doesn't have much power and changing the outcome. He tried to make the situation better by talking with me. He even had a follow up phone call. But I have to say, my overall experience was Clay Clooney was terrible. Sold me a car that had bad bearings on the front end, a busted radiator hose and completely bad coil packs. Had to pay out of pocket for new bearings on the front passenger side wheel and a complete new tune up. Almost $1,000 in repairs on a vehicle just weeks old. Clay Clooney dealership assured they would help me with any issues and told me they inspected the expedition thoroughly. That was false. They did fix the broken hose only because it busted on the way home from buying the car. More

by framor9 Verified Customer Verified Customer

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My vehicle was immediately returned the day I bought it due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the re due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the repair was made. One week later I'm paying out of pocket for new wheel bearings on the front left side. Two weeks later I'm paying out of pocket for a complete tune up because the Expedition is misfiring. Both times the dealership would not do anything to help my situation. The service manager herself said the vehicle will be completely inspected THESE CARS ARE NOT INSPECTED PROPERLY. Never, will I buy another vehicle from Clay Clooney. Worse car experience ever... More

by framor9 Verified Customer Verified Customer

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Very quick, very fast and nice services, they greeted me quickly and finished the job very fast. quickly and finished the job very fast. More

by adi b Verified Customer Verified Customer

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I would recommend this dealership great customer service since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken car since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken care of … More

by JT_GRIMM Verified Customer Verified Customer

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Excellent service, friendly staff, quick turnaround—this dealership truly goes above and beyond every time. dealership truly goes above and beyond every time. More

by edwards.billy12 Verified Customer Verified Customer

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Service was great and staff was very attentive , it was definitely a good experience and will be returning. definitely a good experience and will be returning. More

by aflores6007 Verified Customer Verified Customer

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Easy to work with ,even went above his position at the dealership to help with a dumb customers questions and helped with clearing my vehicle computer with the GPS not working . dealership to help with a dumb customers questions and helped with clearing my vehicle computer with the GPS not working . More

by robxotic Verified Customer Verified Customer

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Fast friendly service always knowledgeable with any questions i have on repairs. Everything time Im greeted with a smile. questions i have on repairs. Everything time Im greeted with a smile. More

by MARYLEAL1973 Verified Customer Verified Customer

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The dealership staff is an amazing place from start to finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go when i arrived ! Love this place and the service team 5 stars great job on all that you all do!! More

by SHAWNTAYELIZARDO13 Verified Customer Verified Customer

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They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. are willing to help. I recommend this dealership to anyone looking for a vehicle. More

by DRECOOPER89 Verified Customer Verified Customer

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