Destiny was excellent, professional.
Definitely will come back when I’m ready for another vehicle
Definitely will come back when I’m ready for another vehicle
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by Dcastellano68
Apr 20, 2026 -
Westway Ford responded
We appreciate your feedback. We’re glad Destiny provided excellent, professional service. Thank you for your trust, and we look forward to seeing you again when you’re ready for your next vehicle.
The bad news: our daughter’s car was “totaled” when she
was side-swiped by an 18-wheeler. The good news is that she was not hurt, and we found another Ford Mustang at Westway Ford, 801 W. Airport Fwy. in I
was side-swiped by an 18-wheeler. The good news is that she was not hurt, and we found another Ford Mustang at Westway Ford, 801 W. Airport Fwy. in Irving. (This was our second time to buy a Ford Mustang from Westway.) Rafael Hidalgo, Sales Associate did a great job of making her comfortable, while showing her the features and benefits of the newer car, and arranging a test drive. James Wacker, Sales Manager, worked with us to make the sales price fit within our finances. He and Jorge Alavez in Finance are great folks to deal with! We were able to “do the deal” all in one day, which was the only time we had to buy another car. Bottom line: Our daughter is happy, and was able to drive away in a nice car that she really likes. Thanks, Westway! We’ll see you again next time!
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by Bill J.
Other Employees Tagged:
Rafael Hidalgo, Jorge Alavez
Apr 20, 2026 -
Westway Ford responded
We appreciate your feedback and are glad your daughter is safe and happy with her Mustang. We’re pleased Rafael, James, and Jorge made the process smooth and helped you complete everything in one day. Thank you for your continued trust—we look forward to seeing you again.
James is great at explaining everything about the price
and the vehicle before walking in the dealership
and the vehicle before walking in the dealership
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by iliana_davila
Nov 14, 2025 -
Westway Ford responded
We are absolutely thrilled to hear about your positive experience with our team member who took the time to thoroughly explain both the pricing details and vehicle information before you even stepped foot in our dealership. At Westway Ford, we believe clear communication and transparency are essential to helping our customers make informed decisions. Your feedback highlights exactly the kind of helpful, knowledgeable service we strive to provide every day. We truly appreciate you taking the time to share your experience and are delighted that you felt well-informed throughout the process.