James Yoder
James Yoder at Tom Kelley Cadillac

James Yoder

Sales Manager

Tom Kelley Cadillac

625 Grand Nat'l Dr
Fort Wayne, IN 46804

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6 Reviews
not yet
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6 Reviews

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6 Reviews of James Yoder

May 21, 2025

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Employee Rating

Detail information on the issue with the vehicle, explained what needs to be done to correct the problem. Courteous and respectful service. Done right the first time. More

by bjecsm011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Digital Air Strike, Jason Alt

May 07, 2025

Dealership Rating
Employee Rating

Fine experience dealing with Kelley Cadillac, over the years I have bought several Cadillac and this has been the best one I have worked with. The whole transaction was been in a first class manner. More

by terryh3840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 02, 2025

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Employee Rating

John RITTENHOUSE and the group as a whole are very professional and always helpful. The best people always. More

by Cindie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Digital Air Strike, Jim Kelley, Jason Alt, Adrian Nino , John Rittenhouse 5 stars.

April 23, 2025

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Employee Rating

It was a positive buying experience! Jackson Russell and James Yoder both are excellent to deal with. The service that I get at Tom Kelley's is very good and important to me. I woul More

by sbailey15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson Russell, Adrian Nino , Michelle Haines

January 20, 2022

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Employee Rating

Let me starting by saying I had been a long time very loyal customer to Kelley group buying between 2-4 cars a year for many years from them. Back in February I stayed online to watch the unveiling of th More

by carmaster
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Kelley

Jan 24, 2022

Tom Kelley Cadillac responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your experience.

Jan 24, 2022

carmaster responded

There is nothing to discuss. What you did Was wrong plan and simple. All this has turned into is finger pointing between your people. Two wrongs here. 1) I should of been contacted as soon as ordering was open since I was first to put in request per your manager have text to prove. Someone from Cadillac should of reached out to me. 2) the price I was told should of been honored. You tired to rip off a very loyal customer to put 25k per profit into your pocket. GM did not charge you 25k more for this car. You sold it to someone in Texas that will very likely never do business with you again instead of taking care of a local, and having my business for many years to come. Horrible business decision. This cost you more than 25k in the end .

June 28, 2021

Dealership Rating
Employee Rating

Great to work with Jason alt. Helpful, friendly and comfortable to work with. More

by jmd3017
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Alt

Jun 30, 2021

Tom Kelley Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Cadillac Team!

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