Jamie Grant

Jones Ford was accommodating, attentive, patient, and very communicative. They made sure I left happy. very communicative. They made sure I left happy. More

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I purchased a used Subaru Legacy on 02 Dec 2025 from Jones Ford, and first let me say that my salesman, Jamie Grant, and the rest of the staff I encountered were courteous, professional, and made for a Jones Ford, and first let me say that my salesman, Jamie Grant, and the rest of the staff I encountered were courteous, professional, and made for a pleasurable experience. My rating is based on the vehicle condition and lack of general maintenance or diagnostics from Jones service. Sure, I understand the "As Is" condition of a used car. When I test drove the vehicle all the driving, safety features, ex: lane departure, eyesight, driver seatbelt, and airbag system, had warning lights on the instrument cluster. I mistakenly took this to mean that those features had been turned off, and the airbag warning is really a SRS check, which would light because of the others. What I found out is that they were being shut down because of a low voltage battery, and the seatbelt had been disconnected- easy check in service. A few days after purchase, I took it to get new tires (my choice), and I found out that the driver's side wheel hub is bad- easy to identify with a loose movement in the wheel. What confidence can I have that anyone actually inspected this car when things that should have been caught were not addressed prior to sale? It will be checked by my local Subaru dealer on 14 Dec, and I believe more failures to inspect it will be found. I understand that I could have done better at identifying a couple of these problems prior to purchase; but I did not a mechanic with me nor did I put the car on a lift. I'm just a Subaru enthusiast who drove 2 1/2 hours one afternoon to buy a car. Also, I reached out to the dealership to let them know what I found and have heard nothing back except that it would be discussed. Usually, I choose to purchase used cars from dealerships with the confidence that a vehicle will be inspected as part of a possible trade-in or prior to taking the risk of listing it for sale. I would advise anyone that Jones Ford cannot be given this confidence. More

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This dealership is full of great people. Everyone I had the pleasure of talking to was very personable and made my car purchases simple and easy. This is the only dealership that I have eve Everyone I had the pleasure of talking to was very personable and made my car purchases simple and easy. This is the only dealership that I have ever left with zero regret! More

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We really appreciated the professionalism as well as the respect and ease of completing the purchase of our Explorer. We were made to feel comfortable as soon as we got out of our car from every employee th respect and ease of completing the purchase of our Explorer. We were made to feel comfortable as soon as we got out of our car from every employee there. Calen and Jamie were so easy to work with to get our purchase completed and get us on our way. This is a great dealership to visit when looking for a vehicle and we will highly recommend them! More

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This dealer gave me a seriously great deal. I would recommend this dealership to anyone. I would recommend this dealership to anyone. More

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Jamie was very helpful and the sale was very quick with friendly and knowledgeable service. Would definitely trade there again. friendly and knowledgeable service. Would definitely trade there again. More

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Excellent service with the online sales team. Jamie was wonderful to work with. Fair prices and next day delivery service. Jamie was wonderful to work with. Fair prices and next day delivery service. More

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My wife and I have purchased multiple new and used vehicles from local dealers and this was by far the best experience. Jamie was by far the best sales person I’ve dealt with. He offered me more than vehicles from local dealers and this was by far the best experience. Jamie was by far the best sales person I’ve dealt with. He offered me more than a fair trade value, had my paperwork ready when I got to the dealership, and I was finished within 2 hours. Not to mention, the lifetime warranty is great too! More

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Very nice facility and the sales associates Carefully explained the trucks safety features. When I closed the deal , the sales manager covered the warranties with me. The entire experience was very pl explained the trucks safety features. When I closed the deal , the sales manager covered the warranties with me. The entire experience was very pleasant. More

by dannyannsoles Verified Customer Verified Customer

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