Jamie Hessert | Page 3

WAS VERY SMOOTH DEALING WITH RON SANTIAGO ON MY NEW PURCHASE OF MY 2024 CHEVY TRAX PURCHASE OF MY 2024 CHEVY TRAX More

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Excellent service, customer experience is great definitely recommend people to come here to get a new car definitely recommend people to come here to get a new car More

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******PLEASE SHARE****** If you are in the Philadelphia/New Jersey area don’t purchase a vehicle from Hessert Chevrolet on the Boulevard. The incompetency and ignorance from the service depart Philadelphia/New Jersey area don’t purchase a vehicle from Hessert Chevrolet on the Boulevard. The incompetency and ignorance from the service department, technicians and general manager is absolutely ridiculous. I purchased this brand new 1500 only 3 weeks ago and have not even made the first payment on it. The truck has only 1,800 miles and while driving down the road my tie rod popped out of place and I lost control of my truck, leaving me stuck in the middle of the road. I personally had to have a flatbed come out and take my truck to the dealership where it sat for 2 days and no one touched my truck. When I called and asked about my truck it was stated that since it came in not as scheduled maintenance it would have to wait. Brand new vehicle and they’re making me wait 48 hours to have someone diagnose and work on my truck while the problem was clearly easy to see. The service department there misdiagnosed my truck saying the problem was on the passenger side when clearly the problem was on the driver side. Example 1 of how incompetent these people over at the dealership are. On top of that they were saying I needed to pay for the repair of the vehicle and my warranty did not cover what happened to my truck. Example two of the incompetence at this dealership. This dealership from the manager down have absolutely not a clue about any mechanical work, warranties or customer service. This dealership is a joke. This is my first Chevy truck and it will be my last Chevy truck I purchase. Especially from a disgrace of a dealership like that one. More

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I want to thank Tom for his honesty and great work during the process of me purchasing my new vehicle. Tom was very knowledgable, trustworthy and up front with the vehicles that I was looking to purchase. the process of me purchasing my new vehicle. Tom was very knowledgable, trustworthy and up front with the vehicles that I was looking to purchase. More

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I had a very good experience with Gary. At Hessert Chevrolet. He let me know everything about my car that I needed to know I basically was in and out pretty good service thank you At Hessert Chevrolet. He let me know everything about my car that I needed to know I basically was in and out pretty good service thank you More

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Dave is always excellent when it comes to providing me with my car service needs. He took the time to find any discount I may have accumulated which is always a plus. No one else services my car. with my car service needs. He took the time to find any discount I may have accumulated which is always a plus. No one else services my car. More

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The sales associated took care of me, was professional knowledgeable. And courteous of my time. knowledgeable. And courteous of my time. More

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Javon was super knowledgeable about the equinox I purchased and was very professional. I would buy from him again. purchased and was very professional. I would buy from him again. More

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The advisor Nathaniel was very polite, professional and he did everything to get us answer on an issue we were having. he did everything to get us answer on an issue we were having. More

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Muhammad is the best salesman ever great! under a snow storm he show us the vehicle we wanted he ever cleaned the snow of the vehicle love this dealership under a snow storm he show us the vehicle we wanted he ever cleaned the snow of the vehicle love this dealership More

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