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Jamie Thompson
Jamie Thompson at Victory Nissan of Nashville

Jamie Thompson

Service Manager

Victory Nissan of Nashville

307 Thompson Lane
Nashville, TN 37211

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4.2
40 Reviews
4.2

40 Reviews

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40 Reviews of Jamie Thompson

September 23, 2026

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Employee Rating

They service was great 👍never have problems,they answer my questions with no problem,he was very professional. More

by ARGENTINASPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2026

Victory Nissan of Nashville responded

We’re glad our team could answer your questions clearly and provide professional service. Hearing that you never faced any problems with your Nissan Versa means a lot to us. Colin Fitzgerald Colin@victorytoyota.com

September 22, 2026

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Employee Rating

Service was great. Area was clean.customer service was friendly and helpful. Waiting area offered bottle water. More

by edw5684
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

Victory Nissan of Nashville responded

Providing a clean waiting area and complimentary bottled water reflects how our service department works to make every visit comfortable. Knowing our welcoming, attentive care for your Nissan Rogue met your expectations is truly rewarding. Colin Fitzgerald Colin@victorytoyota.com

September 20, 2026

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Employee Rating

at least fifteen words are not enough to express the great job you performed with alacrity. More

by ROBERTHART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Godinez , Daniel and Glenda

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Sep 20, 2026

Victory Nissan of Nashville responded

Knowing our team handled your Nissan Rogue’s service with such prompt care is truly rewarding. Your five-star review means a lot to our service department. Matt Horn matt.horn@victorynissan.com

September 06, 2026

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Employee Rating

The dealer shop is fine, it's your employees that is not concern with customer. More

by Frances Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 13, 2026

Victory Nissan of Nashville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Matt Horn matt.horn@victorynissan.com

September 02, 2026

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Employee Rating

Good if you have a Nissan, because other vehicles should go be serviced at there dealerships More

by aliciacox1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard

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Sep 10, 2026

Victory Nissan of Nashville responded

Thank you for your feedback. We strive to provide excellent service for all vehicles and appreciate your perspective. Your comments help us continue improving the experience for every customer. Matt Horn matt.horn@victorynissan.com

August 30, 2026

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Employee Rating

I had some concerns, but they were patient and tried to accommodate. I was very appreciative. More

by mary.isom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Godinez, Krishan Sengupta, Jaylan Williams, Shelby Guinade, Deslyn Williams

Print
Sep 10, 2026

Victory Nissan of Nashville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Victory Nissan of Nashville. Matt Horn matt.horn@victorynissan.com

August 28, 2026

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Employee Rating

It was a nice experience; I just wish they were better at letting you know your car is ready. This has happened to me a few times, and it's part of the reason I stopped coming back for a while. More

by ZBOSS8695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 31, 2026

Victory Nissan of Nashville responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

May 11, 2026

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Employee Rating

When y’all have become Victor Nissan, my truck wouldn’t start I had it towed to you all and you all told me you need a bar and a starter. It’s a Nissan type. I just bought a battery to put in now and Sales More

by Larry Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelby Guinade

Print
May 14, 2026

Victory Nissan of Nashville responded

Providing a positive experience is our top priority, Larry, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Will Barnes General Manager will.barnes@victorynissan.com

May 05, 2026

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Employee Rating

Nicholas took very good care of me. He listened to my concerns and made sure I was taken care of. More

by WATKINSD773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 05, 2026

Victory Nissan of Nashville responded

It’s wonderful to hear our team listened to your concerns and made sure you were well taken care of. Please let us know if there’s anything else we can do for your Nissan. Will Barnes General Manager will.barnes@victorynissan.com

April 29, 2026

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Employee Rating

Very satisfied with the service and prompt response and I was kept informed of the work being done More

by DENISEPERKINS985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Godinez, Krishan Sengupta , Will Barnes

Print
Apr 30, 2026

Victory Nissan of Nashville responded

Thank you for letting us know how pleased you are with our prompt updates and communication during your Nissan Altima service. We’re glad our team kept you informed every step of the way. We look forward to assisting you again. Will Barnes General Manager will.barnes@victorynissan.com

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