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Jamus Gossett
Jamus Gossett at Frank Boucher Chevrolet Cadillac of Racine

Jamus Gossett

Service Advisor

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Jamus Gossett

November 08, 2025

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Employee Rating

I don’t think washing my car was an option and all of my windows had been rolled down and my car reeked like the person working on it was chain smoking through the entire service, but it went quickly and ev More

by JRamsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jim Piscitello Service Manager 262-886-1010

October 25, 2025

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Employee Rating

Didn't address all of the issues. Didn't seem to have a sense of urgency with my brand new car. More

by kasie.i.speaks
Recommend Dealer
No

Other Employees Tagged: Jamus Gossett

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Oct 29, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Kassie, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

October 24, 2025

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Employee Rating

Great service the people was nice and helpful and friendly anytime I have a problem or questions I will contact you guys More

by ThrivePaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio

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Oct 24, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

October 23, 2025

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Employee Rating

You all do a good job Thank You see you soon for tires and the like. Jim Sasman More

by Sass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker

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Oct 23, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

September 16, 2025

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Employee Rating

I stopped in one morning right as the Service center opened at 7am tired.I noticed during the night one of my headlights had gone out. I did not have an Appointment and was exhausted from the evening be More

by SARAANCHONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio , Jim Piscitello

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Sep 16, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jim Piscitello Service Manager 262-886-1010

September 11, 2025

Dealership Rating
Employee Rating

My experience with the dealership has always been very positive. Nick Colon has always taken care of me on time and taking care of everything I've needed at a very fair price. I have never had to return t More

by fjradspinner
Recommend Dealer
Yes

Other Employees Tagged: Jamus Gossett

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Sep 11, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

July 01, 2025

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Employee Rating

Nick was very professional and knew exactly what needed to be done and got it taken care of. Still waiting for a part but they will let me know More

by Pkrngl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colon

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Jul 01, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

June 20, 2025

Dealership Rating
Employee Rating

Display screen changes on its own. The issue was not resolved and is constantly changing More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, Ann, and we'd like to learn more about this issue. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

June 09, 2025

Dealership Rating
Employee Rating

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio , Jim Piscitello

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Jun 09, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

May 22, 2025

Dealership Rating
Employee Rating

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Mitch Karpinski, Nick Colon, Chris Maglio , Jim Piscitello

Report | Print
May 22, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

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